ServiceNow Certification CIS-HR Practice Test Engine: Try These 45 Exam Questions
Guaranteed Success in ServiceNow Certification CIS-HR Exam Dumps
NEW QUESTION 19
The customer you are implementing has purchased HR Service Delivery Enterprise which includes Enterprise Onboarding and Transitions.
Which plugin must be activated to utilize Enterprise Onboarding and Transitions?
- A. Human Resources Scoped App: Lifecycle Events [com.sn_hr_lifecycle_events]
- B. Human Resources Scoped App: Core [com.sn_hr_core]
- C. Employee Document Management [com.sn_employee_document_management]
- D. Employee Service Center [com.sn_hr_service_portal]
Answer: A
NEW QUESTION 20
What determines when the HR Chat queue is available?
- A. Schedule field on the Queues record
- B. HR Chat is always available
- C. Schedule field on the User record
- D. Schedule field on the HR Profile
Answer: A
NEW QUESTION 21
Which of the following are examples of HR application scopes? (Choose four.)
- A. Human Resources: COE
- B. Human Resources: Lifecycle Events
- C. Human Resources: Integrations
- D. Human Resources: Core
- E. Human Resources: Service Portal
- F. Human Resources: Global
- G. Human Resources: Knowledge
Answer: C,D,F,G
NEW QUESTION 22
What are the advantages of removing the HR Admin role from the system Admin role after the HR Implementation tasks have been completed? (Choose two.)
- A. The HR Admin role should remain a part of the system Admin role.
- B. It is not necessary because the system Admin always has access to all HR data.
- C. This ensures that HR has control over further HR configurations.
- D. This ensures that confidential HR data is only accessible to users with an HR role.
Answer: C,D
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/ task/t_HRRemoveAdminRole.html
NEW QUESTION 23
The Knowledge bases searched for the Knowledge results section on an HR Case are determined by what?
- A. HR Service configuration
- B. Knowledge Management configuration
- C. Contextual Search configuration
- D. HR Criteria configuration
Answer: D
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/ concept/c_HRServiceAutomation.html
NEW QUESTION 24
In the base ServiceNow instance, how are User Criteria used?
- A. To control which users can access the HR Case application
- B. To control which users can access the HR Service Portal
- C. To control what a user sees in the information and suggested reading widgets
- D. To control read and write access to Knowledge bases and articles
Answer: D
NEW QUESTION 25
What is the purpose of the Owning Group field on the HR Template?
- A. They own the Lifecycle Event.
- B. HR Cases are assigned to the Owning Group.
- C. They approve the Template to be published.
- D. They manage updates to the Template.
Answer: C
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/ task/configure-hr-task-template.html
NEW QUESTION 26
When a Document Template is created from an HR Case, the name of the person who created the document is added to the name of the attachment.
Why?
- A. It indicates who the document is about
- B. It indicates who generated the document
- C. It indicates the Opened for user
- D. It indicates who should sign the document
Answer: B
Explanation:
Explanation
NEW QUESTION 27
Which field on the HR Service record defines which HR Catalog Item is associated with the Service?
- A. Topic Detail
- B. COE
- C. Record Producer
- D. Template
Answer: C
NEW QUESTION 28
When a Guided Setup task is marked as complete, how can it be reopened?
- A. Click the Mark as Incomplete button
- B. Restart the Guided Setup entirely
- C. Submit a request in HI
- D. Closed tasks cannot be reopened
Answer: A
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/kingston-hr-service-delivery/page/product/human-resources/ reference/r_HRTaskViewPage.html
NEW QUESTION 29
An employee in Chicago submits a request using the Employee Service Center. The HR Case template associated with the HR Service defines the Skills needed, but not an Assignment Group.
Using base platform functionality, which of the following is the first step the system takes to assign the Case?
- A. An Assignment Rule assigns the Case to a group
- B. A Matching Rule assigns the Case to a group
- C. The Case must be manually assigned
- D. An Assignment Rule creates a list of possible assignees
Answer: A
Explanation:
Explanation/Reference:
Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources- global/concept/c_UseAssignmentRules-global.html
NEW QUESTION 30
In the HR Guided Setup Module, the Configuration View displays which of the following for a Category?
(Choose three.)
- A. Overviews
- B. Dashboards
- C. Gauges
- D. Forms
- E. Lists
- F. Properties
Answer: D,E,F
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/kingston-hr-service-delivery/page/product/human-resources/ reference/r_HRConfigViewPage.html
NEW QUESTION 31
In the Create Bulk Cases module, which Filter by options are available in the dropdown? (Choose four.)
- A. HR Template
- B. Upload File
- C. User Criteria
- D. HR Profiles
- E. HR Service Template
- F. HR Criteria
- G. Document Template
Answer: B,C,D,F
NEW QUESTION 32
If the HR Administrator has only been given the HR Admin [sn_hr_core.admin] role, what additional role is necessary for them to configure all aspects of the Employee Document Management application?
- A. Employee Document Management Reader[sn_hr_ef.document_reader]
- B. Employee Document Management Writer[sn_hr_ef.document_writer)
- C. EF Admin [sn_hr_ef.admin] role
- D. No additional roles are needed
Answer: C
Explanation:
Explanation/Reference:
NEW QUESTION 33
At what level is User Criteria set to control who can read and edit knowledge articles?
- A. In the Knowledge Article only.
- B. In the Knowledge Base only.
- C. In the User record.
- D. In either the Knowledge Base or Article.
Answer: D
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/knowledge- management/task/t_SelectUserCriteria.html
NEW QUESTION 34
In the HR Guided Setup Module, why are some tasks locked in the Task view?
- A. They are deprecated tasks that should not be completed.
- B. They require an elevated role to access.
- C. They require other tasks to be completed first.
- D. They require a plugin to be activated first.
Answer: D
NEW QUESTION 35
What determines if a user can view a Knowledge article?
- A. Can/Cannot Contribute User Criteria
- B. Can/Cannot Read User Criteria
- C. HR Criteria
- D. ACL Rules
Answer: B
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/product/knowledge- management/task/t_SelectUCArticle.html
NEW QUESTION 36
What determines if a user can view a Knowledge article?
- A. Can/Cannot Contribute User Criteria
- B. Can/Cannot Read User Criteria
- C. HR Criteria
- D. ACL Rules
Answer: B
Explanation:
Explanation
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/product/knowledge- management/task/t_SelectUCArticle.html
NEW QUESTION 37
HR Profiles may be created for multiple employees using conditions and criteria in which module?
- A. Bulk Cases
- B. Create Human Resources Profile
- C. Create new Case
- D. Generate HR Profiles
Answer: D
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/ task/t_GenHRProfile.html
NEW QUESTION 38
If the Match All field is checked on a User Criteria record, the user:
- A. Must satisfy a majority percentage of the criteria to meet the conditions.
- B. Must satisfy at least one of the criteria to meet the conditions.
- C. Must satisfy at least of the criteria to meet the conditions.
- D. Must satisfy all of the selected criteria to meet the conditions.
Answer: B
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-it-service-management/page/product/service-catalog- management/task/t_CreateAUserCriteriaRecord.html
NEW QUESTION 39
What role is required to access the modules in the HR Integrations application?
- A. HR Core Profile Reader [sn_hr_core.profile_reader]
- B. HR Integrations Admin [sn_hr_integrations.admin]
- C. HR Lifecycle Event Case Writer [sn_hr_le.case_writer]
- D. Admin [admin]
Answer: D
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/ concept/c_ManageRoles.html
NEW QUESTION 40
When creating a PDF Document template, the Document revision field must be completed. How does the system determine which documents are available to be selected for this field?
- A. You must have created the Managed Document record
- B. All Documents are visible
- C. You must be a member of the Owning Group for the Managed Document
- D. Your group memberships and the Document owner field on the Managed Document record
Answer: D
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/ task/PDFTemplate.html
NEW QUESTION 41
How can HR Tasks be marked as optional?
- A. Set Optional to True on the HR Task Template
- B. Set Optional to True on the Activity Set
- C. Tasks cannot be optional
- D. Set Optional to True on the HR Case form
Answer: A
NEW QUESTION 42
The HR Admin [sn_hr_core.admin] role allows the user to add members to groups. What additional role is needed for an HR Admin to remove users from groups?
- A. User Admin [user_admin]
- B. User Writer [user_writer]
- C. User Reader [user_reader]
- D. HR User Admin [hr_user_admin]
Answer: D
NEW QUESTION 43
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Test Engine to Practice CIS-HR Test Questions: https://www.prepawayexam.com/ServiceNow/braindumps.CIS-HR.ete.file.html
ServiceNow CIS-HR Daily Practice Exam New 2023 Updated 45 Questions: https://drive.google.com/open?id=1NqbJ3fHFABMSDiKlB82w_wDzplkhc_zU