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IBM 00M-656 Exam Syllabus Topics:

SectionObjectives
Sales Positioning and Use Cases- Target customers
  • 1. SMB adoption scenarios
    • 2. Enterprise organizations
      - Business scenarios
      • 1. Remote collaboration enablement
        • 2. Digital workplace transformation
          Competitive Positioning- Market alternatives
          • 1. Microsoft collaboration suite comparison
            • 2. Google Workspace comparison
              - Differentiation factors
              • 1. Security and governance features
                • 2. IBM enterprise integration strengths
                  Licensing and Packaging- Pricing considerations
                  • 1. Enterprise contract structures
                    • 2. Cost optimization for customers
                      - Subscription models
                      • 1. Service bundles
                        • 2. User-based licensing
                          IBM SmartCloud for Social Business Overview- Core platform capabilities
                          • 1. Cloud-based delivery model overview
                            • 2. Collaboration and social networking features
                              • 3. Integration with IBM collaboration tools
                                - Value proposition
                                • 1. Enterprise communication enhancement
                                  • 2. Business productivity improvements
                                    Product Components and Services- Administration and management
                                    • 1. User management and provisioning
                                      • 2. Security and access control
                                        - Core services
                                        • 1. Email and messaging integration
                                          • 2. IBM Connections in SmartCloud
                                            • 3. File sharing and collaboration tools

                                              IBM ICS SmartCloud for Social Business Sales Mastery Test v1 Sample Questions:

                                              What is the difference between Engage Advanced and Engage Standard?

                                              • A. Engage Advanced has wiki editing
                                              • B. Engage Standard includes email
                                              • C. Engage Advanced is a minimum 3 year subscription
                                              • D. Engage Advanced includes email and instant messaging
                                              Answer: D

                                              Explanation: Only visible for PrepAwayExam members. You can sign-up / login (it's free).

                                              Which of the following is NOT a major SmartCloud for Social Business differentiator?

                                              • A. Integrated services
                                              • B. Dashboard as a central place to access all services
                                              • C. Unlimited file storage
                                              • D. Free unlimited guest accounts
                                              Answer: C

                                              In which of these situations would the ROI Calculator be used?

                                              • A. None of the above
                                              • B. To calculate the cost savings of running Domino on Linux
                                              • C. To calculate the costs and benefits of moving to SmartCloud for Social Business
                                              • D. To calculate the per mailbox cost of Lotus Notes
                                              Answer: C

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