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HP HP2-H65 Exam Syllabus Topics:

HP Selling HP Personal Systems Services 2018 Sample Questions:

1. What are the six stages of the HP Services lifecycle?

A) Discover and Configure, Deploy, Secure, Maintain, Replace and Decommission
B) Discover and Design, Configure, Deploy, Optimize, Maintain, Dispose and Refresh
C) Plan and Optimize, Configure, Install, Maximize, Maintain, Repair and Decommission
D) Design and Plan, Integrate, Set-up, Manage, Maintain, Repair and Refresh

2. Which types of HP Services contracts are available to your customers? (Select two.)

A) Custom
B) Transactional
C) Durational
D) Adjustable
E) Standard

3. Your customer has an aging PC fleet that needs to be refreshed. There are two major concerns:
*Meeting environmental policies when disposing of the aging PCs
*Protecting the new PCs from theft and keeping sensitive data secure
Which solution would you offer to your customer?

A) Installation services + Labeling and Tagging + Data and Device Security
B) Deinstallation. Sanitization. and Recycling + Labeling and Tagging + Data and Device Security
C) Deinstallation + Image load + Installation services
D) Next Business Day onsite + Labeling and Tagging

4. Which lifecycle stage ensures that the end-users are immediately productive with devices and includes device delivery, full installation, setup, and data migration?

A) Dispose and Refresh
B) Maintain
C) Deploy
D) Discover and Design

Solutions: