[Mar-2025] Updated Salesforce Health-Cloud-Accredited-Professional Dumps – PDF & Online Engine
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The Salesforce Health Cloud Accredited Professional certification exam comprises 60 multiple-choice questions which must be completed within 90 minutes. Candidates must achieve a score of 68% or higher to pass the exam and earn their certification. Upon passing the exam, professionals are awarded the Salesforce Health Cloud Accredited Professional Certification, which is recognized globally as a symbol of expertise in using the Salesforce Health Cloud platform to improve healthcare delivery.
Salesforce Health Cloud Accredited Professional is a certification program designed for individuals who have expertise in the healthcare industry and are skilled in using the Salesforce Health Cloud platform. Salesforce Health Cloud Accredited Professional certification exam is the ideal way for healthcare professionals to demonstrate their proficiency in using this platform and their knowledge of the healthcare industry.
Salesforce Health Cloud Accredited Professional certification exam is designed for professionals who work in the healthcare industry and want to demonstrate their expertise in using the Salesforce Health Cloud platform. Salesforce Health Cloud Accredited Professional certification indicates that the individual has a strong understanding of how Salesforce Health Cloud can be used to manage patient data, coordinate care, and improve health outcomes.
NEW QUESTION # 26
Which Salesforce product allows encryption of Protected Health Information (PHI) data at rest to enhance Health Cloud?
- A. Tableau CRM
- B. Health Cloud
- C. Service Cloud
- D. Shield
Answer: D
Explanation:
Shield is the Salesforce product that allows encryption of Protected Health Information (PHI) data at rest to enhance Health Cloud. Tableau CRM (A), Service Cloud (B), and Health Cloud (D) are not products that provide encryption capabilities.
NEW QUESTION # 27
Three steps required to configure HC?
- A. Install HC unmanaged Package
- B. Verify that chatter is enabled
- C. Configure the console view
- D. Install HC managed package
- E. Enable the options for contact to related with multiple accounts
Answer: B,D,E
NEW QUESTION # 28
Which entity in Health cloud is used to store the details of a vaccine being administrated?
- A. Procedure
- B. Patient Immunization
- C. Encounter
- D. Medication
Answer: B
NEW QUESTION # 29
An external provider wants to get a patient's allergy information from Bloomington Caregivers' Health Cloud system. Which Health Cloud API should a consultant recommend?
- A. Patient Healthcare API
- B. Interoperability API
- C. Clinical Summary Healthcare API
- D. AllergyMedication API
Answer: B
Explanation:
To get a patient's allergy information from Bloomington Caregivers' Health Cloud system, an external provider should use the Interoperability API. This API allows external systems to access and exchange clinical data with Health Cloud using FHIR standards. The Interoperability API supports various FHIR resources, including AllergyIntolerance, which represents a patient's allergic or intolerant reaction to a substance1. AllergyMedication API, Patient Healthcare API, or Clinical Summary Healthcare API are not APIs that exist in Health Cloud.
NEW QUESTION # 30
Which three type of basic Patient or Member information is displayed on the Patient info component? (Choose three.)
- A. Primary Care Coordinator
- B. Date of Birth and Age
- C. Thumbnail of Chatter Photo
- D. Gender
- E. List of Patient/Member Conditions
Answer: B,D,E
Explanation:
List of Patient/Member Conditions (B), Gender , and Date of Birth and Age (E) are three types of basic Patient or Member information that are displayed on the Patient info component. Primary Care Coordinator (A) and Thumbnail of Chatter Photo (D) are not displayed on the Patient info component.
NEW QUESTION # 31
Service cloud organization is migrating to health cloud, and only certain teams of users have health cloud use cases .Which Users with health cloud use cases or users who need access to health cloud objects require health cloud permission set licences.
What three types of ancillary information can be included in a single care request.
- A. Care request reviews
- B. Care request diagnosis
- C. Care request drug
- D. Care request facility
- E. Care request providers
Answer: B,C,E
NEW QUESTION # 32
Which resource within health cloud facilitates the easy exchange of data between Health Cloud and the client Electronic Medical Records
- A. Health cloud has published data mappings from commonly used HL7 message to the Health Cloud data model
- B. Health Cloud has a built in HL7 integration Engine
- C. Health cloud has prebuilt connections for the top ten EMR's
- D. Health cloud has a lightning component button automatically configured to 'Export to EMR'
Answer: A
NEW QUESTION # 33
While running user acceptance testing (UAT) for a customer, an end user is unable to view certain data on the Enhanced Timeline for Contact Center.
What should be the first step in troubleshooting this issue?
- A. Ensure the component has been activated
- B. Check the Enhanced Patient permission set assignment
- C. Ensure the user has the right object permissions.
- D. Check the Health Cloud Data permission set assignment
Answer: C
Explanation:
A is correct because ensuring the user has the right object permissions is the first step in troubleshooting this issue. The Enhanced Timeline for Contact Center displays records from various objects, such as Case, Engagement Interaction, Engagement Topic, and Task. The user needs to have at least read access to these objects and their fields to view them on the timeline. The administrator can check and modify the user's object permissions from their profile or permission set.
NEW QUESTION # 34
Bloomington Caregivers has more than 1 million patients and each patient has an average of 10 claims a year, which are maintained in an external claims system. Management would like their agents to view all the claims of patients in Salesforce on demand when they open the patient's record.
What should a consultant recommend as the appropriate integration pattern to achieve this?
- A. Add a nightly job to fetch all the claims from the external system and store them In Salesforce.
- B. Configure the claims system as an external data source and leverage external objects with the claims data.
- C. Make a callout on demand to the external system and store the claims data against the patient record.
- D. Use an Enterprise Service Bus (ESB) to load all the claims data from the external system into Salesforce.
Answer: B
Explanation:
Using External Objects is the most efficient integration pattern for managing large volumes of data, such as claims. In this scenario, the claims data resides in an external system, and fetching 10 million records annually into Salesforce is neither scalable nor cost-effective. External Objects allow Salesforce users to access the data on demand without storing it in Salesforce.
Key Features of External Objects:
Real-Time Access: Fetches claims data directly from the external system when a patient's record is accessed.
Storage Efficiency: Avoids consuming Salesforce storage limits by not importing the data.
Flexible Integration: External data sources such as OData can be configured to integrate with Salesforce.
Why Other Options Are Incorrect:
A . Nightly Job: Importing all claims into Salesforce daily would require excessive storage and processing resources.
B . ESB Load: Loading claims into Salesforce via an ESB introduces similar storage concerns as Option A.
C . Callout on Demand: While possible, storing claims data in Salesforce after a callout defeats the purpose of on-demand integration.
Reference:
External Objects in Salesforce
Integrating External Data with Salesforce Connect
NEW QUESTION # 35
Dr. Jill Mikel at Tahoe Hospital would like to improve the management of patient visits. Which steps should the salesforce Administrator complete to setup a patient visit Process? (Choose two)
- A. Create an action plan template add flow and published the template.
- B. Create a Task and add task to an action plan template.
- C. Create flow for the business process.
- D. Create a task and add the task to visit creation.
Answer: A,C
Explanation:
Reference and details below.
NEW QUESTION # 36
How can Code Sets be managedin Health Cloud?
- A. Health Cloud does not provide a Code Sets data model
- B. Health Cloud provides a Code Sets data model thatmust be populated from an external source.
- C. Health Cloud provides a Code Sets data model that is pre-populated with industry standard procedures and diagnostic code sets.
- D. Health Cloud provides a Code Sets data model that is pre-integrated to authoritative sources to ensure the latest code sets are always available.
Answer: B
Explanation:
Explanation
Reference and details below.
NEW QUESTION # 37
A Health Cloud administrator is working to create an external facing site to allow patients to find providers within their network. The site is being built by Experience ClouD. The administrator needs to determine what access external users must be granted to allow patients to search and find Providers that fit selected criteri A.
Which object do the external user need read access to?
- A. CareProviderSearchableField
- B. HealthcarePractitionerFacility
- C. CareProviderSearchConfig
- D. CareProviderFacilitySpeciality
Answer: A
Explanation:
According to the Health Cloud Data Model Developer Guide, CareProviderSearchableField is the object that external users need read access to allow patients to search and find providers that fit selected criteria. CareProviderSearchableField is a custom object that defines which fields on the CareProvider object are searchable by external users. CareProvider is a custom object that represents a provider who delivers care or services to patients. CareProviderFacilitySpeciality, HealthcarePractitionerFacility, and CareProviderSearchConfig are not objects that external users need read access to for provider search.
NEW QUESTION # 38
Which is true about choosing a care request type when setting up a new care request record?
- A. A case record type can be chosen to identify a single care request type for each care request.
- B. A care request type cannot be chosen when creating a new care request.
- C. Any case record type can be chosen when creating care request.
- D. Multiple care request types can be chosen for a single care request.
Answer: A
Explanation:
According to the Salesforce documentation3, when setting up a new care request record, you need to choose a case record type to identify the care request type. The care request type determines what fields and values are available on the care request record. There are four predefined care request types in Health Cloud: Physician Request, Drug Request, Admission Request, and Appeal Request. You can also create custom care request types to suit your business needs3.
NEW QUESTION # 39
In which three ways does Health Cloud meet compliance and regulatory requirements? (Choose three.)
- A. Health Cloud is GDPR certified
- B. Health Cloud is HL7 compliant
- C. Health Cloud is HITRUST certified
- D. Health Cloud is HIPPA certified
- E. Health Cloud helps HIS organization achieve HIPAA compliance
Answer: B,D,E
NEW QUESTION # 40
A customer wants to view a patient's health conditions and clinical encounters as a sequence of events happening over time on the patient's Person Account page.
What should a consultant do to achieve this using the Enhanced Timeline functionality?
- A. Create a new Timeline record within Setup.
- B. Create a new Timeline View Configuration record.
- C. Clone the HCTimeline FlexCard for customization.
- D. Add a record to the HealthCloudTimelineConfig custom setting.
Answer: B
Explanation:
To display a patient's health conditions and clinical encounters as a sequence of events on the patient's Person Account page using the Enhanced Timeline functionality in Salesforce Health Cloud, it's essential to configure the timeline appropriately. This involves creating a Timeline View Configuration record that defines which events and related objects are displayed.
Understanding Enhanced Timeline:
Purpose: The Enhanced Timeline provides a chronological view of a patient's healthcare events, enabling healthcare providers to visualize and track patient interactions over time.
Features:
Event Visualization: Displays events such as clinical encounters, health conditions, tasks, and more.
Customization: Allows administrators to define which objects and fields are represented on the timeline.
Interactivity: Users can click on events to view detailed information.
Implementation Steps:
Create a Timeline View Configuration Record (Answer C):
Purpose: Defines the base object (e.g., Person Account) and related objects (e.g., Clinical Encounters, Health Conditions) to be displayed on the timeline.
Steps:
Navigate to Timeline Configurations: In Salesforce Setup, enter "Timeline" in the Quick Find box and select Timeline View Configurations.
Create New Configuration: Click New to create a new Timeline View Configuration record.
Define Base Object: Set the base object to Person Account.
Add Related Objects: Specify related objects such as Clinical Encounters and Health Conditions that should appear on the timeline.
Configure Display Settings: Define fields for event titles, subtitles, dates, and any filters or conditions as needed.
Save Configuration: Save the Timeline View Configuration record.
Add Enhanced Timeline to the Person Account Page:
Purpose: Ensures that the timeline is visible on the patient's Person Account page.
Steps:
Open Lightning App Builder: Navigate to a Person Account record and click Edit Page.
Add Timeline Component:
NEW QUESTION # 41
Which two interoperability standards are support by salesforce to facilitate the exchange of health data? (Choose two)?
- A. HL7 V2- Simple Application3 - Apply to real word/Analyze / Evaluate(Health Level Seven)
- B. FHIR V4( Fast Healthcare interoperability Resources)
- C. EDI ANSI X1- Recall Concept/Remainder 2
- D. DICOM (Digital Imaging and communications In Medicine
- E. The Direct Standard
Answer: A,B
Explanation:
FHIR V4 and HL7 V2 are two interoperability standards that are supported by Salesforce to facilitate the exchange of health data32. Option A is incorrect, because EDI ANSI X12 is a standard for exchanging business transactions, not health data. Option C is incorrect, because The Direct Standard is a standard for secure email communication, not health data. Option E is incorrect, because DICOM (Digital Imaging and Communications in Medicine) is a standard for storing and transmitting medical images, not health data.
NEW QUESTION # 42
An administrator is configuring security for a patient list.
Which three considerations should the administrator take into account to ensure proper access to the list?
- A. Administrators can create restriction rules to offset a private organization-wide default setting
- B. Administrators can restrict access to patient or member lists using standard Salesforce sharing settings on the list.
- C. Users with profile or permission sets that restrict access to an object cannot create a list using that object.
- D. When a user's field-level security restricts access to a field used as a display column, the column does not appear in the list
- E. Administrators can restrict access using HCPatientLisrSecurity custom setting
Answer: B,C,D
Explanation:
A is correct because administrators can restrict access to patient or member lists using standard Salesforce sharing settings on the list. The Patient List object has an organization-wide default sharing setting that determines the baseline access level for all users in the org. Administrators can also use sharing rules, manual sharing, or Apex managed sharing to grant additional access to specific users or groups.
B is correct because users with profile or permission sets that restrict access to an object cannot create a list using that object. Users need to have at least read access to the objects and fields that they want to use as filters or display columns in their lists. Administrators can check and modify the user's object and field permissions from their profile or permission set.
C is incorrect because administrators cannot restrict access using HCPatientListSecurity custom setting. This custom setting is used to control the visibility of patient or member lists in the Patient List tab, not the access to the lists. Administrators can use this custom setting to specify which lists are visible to which profiles or permission sets, or hide all lists from a profile or permission set.
D is correct because when a user's field-level security restricts access to a field used as a display column, the column does not appear in the list. This is because the field-level security settings override the list settings and prevent the user from viewing the field value. Administrators can check and modify the user's field-level security settings from their profile or permission set.
NEW QUESTION # 43
In which two ways can an administrator support the Health department so that the team can efficiently assess the individual, enroll them in a program, and monitor them during emergency? (Choose two)
- A. Leverage pre-configured flows provided with Health Cloud
- B. Install emergency Response Management unmanaged package
- C. Create Patient Enrollment Console
- D. Create a healthcare provider enrollment flow
Answer: A,B
Explanation:
Reference and details below.
NEW QUESTION # 44
Which three are the main consideration when transforming the individual ..........
- A. Patient to Case Object relationship
- B. Transforming the individual data model to person accounts in production org...
- C. Integration between Salesforce and 3rd party system
- D. OWD sharing
- E. Account to Case object relationship
Answer: B,C,D
NEW QUESTION # 45
Bloomington Caregivers has identified the need to encrypt data to comply with the Health Insurance Portability and Accountability Act (HIPAA).
What are three key considerations when complying with HIPAA regulations using Salesforce Shield in conjunction with Bloomington Caregivers' data strategy?
- A. Configuring data retention policies to ensure that records are retained for the appropriate length of time
- B. Using third-party data backup solutions to store backups of sensitive data off-site
- C. Ensuring that sensitive data is encrypted both in transit and at rest
- D. Implementing audit trails and regularly reviewing them to detect unauthorized access attempts
- E. Providing access to third-party auditors to regularly review Shield implementation settings
Answer: A,C,D
Explanation:
The three key considerations when complying with HIPAA regulations using Salesforce Shield in conjunction with Bloomington Caregivers' data strategy are ensuring that sensitive data is encrypted both in transit and at rest, configuring data retention policies to ensure that records are retained for the appropriate length of time, and implementing audit trails and regularly reviewing them to detect unauthorized access attempts. Salesforce Shield provides these features as part of its platform encryption, event monitoring, and field audit trail capabilities.
NEW QUESTION # 46
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