Free Salesforce Salesforce-Communications-Cloud Test Practice Test Questions Exam Dumps
Prepare Top Salesforce Salesforce-Communications-Cloud Exam Audio Study Guide Practice Questions Edition
NEW QUESTION # 25
ABC communication is using communication cloud for managing its product catalog. The inventory maintains SKUs and enter data related to SKUs. A consultant is analyzing options to sync the SKU data with communication cloud EPC products in the product catalog.
Which communication cloud feature should consultant recommend for this use case to minimize the customer issue
- A. Export the SKU data as product and attribute from the inventory management system in .csv format, create a custom object to ......trigger on custom object to insert product and related records in the product catalog.
- B. Create a custom trigger to insert product and related records in the product catalog, Export data related attribute from inventory management system in .csv format and related records in the product catalog.
- C. Integrate communication cloud with inventory management system using enterprise product catalog REST APIs. The inventory will expose the EPC API to create the product and product related records in the product catalog.
- D. Integrate communication cloud with the inventory management system using CPQ API getCartProducts. The inventory management system expose EPC API to create product and create records in the product Catalog.
Answer: C
NEW QUESTION # 26
United telecom has large product catalog; over time their catalog has increased in number of factors. They have choosen communication cloud as their product of choice to reduce their product catalog size. Which are the two steps shall consultant take to migrate these issue and build a stable product catalog.
- A. Mark the orderable flag on the legacy system to false so that they cannot be used.
- B. Rationalize the product catalog by identifying duplicates and legacy products that can be removed
- C. Bundle the similar product together to reduce the volume
- D. Make use of object types and attributes to better handle scalability using EPC functionality.
Answer: B,D
NEW QUESTION # 27
Universal containers (UC) is a communication service provider using commination cloud. UC gathered the following from their sales agent about their current legacy system quoting and order capture flows
* They often need to refer back to their documents for routine customer requests
* They are able to handle the majority of customer request themselves despite of current challenges
* Routine customer requests require many clicks and they want the new system to focus user experience.
One of the common MACD transactions is to increase the quality of the assets What approach should a consultant recommend for designing the quoting and order capture flow in communication cloud to alleviate the agents' feedback while minimizing implementation efforts?
- A. Leverage the CPQ cart for all cases minimize the implementation effort
- B. Build a custom CPQ Cart using FlexCards and LWC to align to the legacy systems UI
- C. Leverage omni scripts for all used cases to minimize the training efforts for the sales agents.
- D. Leverage guided selling OmniScripts for common use cases and the CPQ cart for other use cases.
Answer: D
NEW QUESTION # 28
UC rolling out products to the market in multiple go live iterations. Top offer sold is mobile followed by TV, during discovery phase it was identified that regardless of the top offer sold. Same activity of sending out a notification email to the account.
Which two ways consultant model the orchestration to make it reusable, have the least amount of time to go live and require minimal maintenance over time?
- A. Create a product class and assign it to all top level offers, create orchestration plan with a scenario on a product
- B. Use product class to decompose each top offer to a CFS specific for the notification email orchestration plan with a scenario on the CFS
- C. Create an orchestration plan and define a scenario for each top product offer
- D. Create a decomposition relationship for each product offer to a CFS specific for the notification email orchestration plan with a scenario on the CFS
Answer: A,B
NEW QUESTION # 29
Exclusive VPN corporation wants to automate their offering of complete B2B services and realizes that their order can be very large and will from time to time violate Order Management's Document size limits. Which two techniques can a consultant use to migrate the risk of large order hitting governor limits?
- A. Asynchronously submit the order to Order Management to allow decomposition and orchestration to happen separately.
- B. Ensure platform Events mode is enabled for Order Management
- C. Split Line Items in the same order before submitting the order and request an increase to order size limits
- D. User enterprise sales model capabilities to ensure orders are split by site prior to submission to order management.
Answer: B,D
NEW QUESTION # 30
A Large Tier 1 Telco with 20 million subscribers needs to move all of their customer data form legacy system to communication cloud. The team have discovered it would take a long time to migrate all the data over.
which approach should the fulfillment designer recommend as the migration strategy to ensure that all the orders uninterrupted through the salesforce platform during migration?
- A. Disable the production system during off peak hours and migrate the data from the old system to the new system. Ensure both new and old system are online during Peak hours.
- B. Migrate Data on demand as orders are raised through the salesforce interface and implement a bulk migration strategy
- C. Partition the data into logical blocks and run the migration in multiple stages over time, allowing for on demand migration data when migrations occurs
- D. Partition the data into logical blocks and run the migration in multiple stages over time, allowing for on demand migration for the non-migrated data to the legacy system
Answer: D
NEW QUESTION # 31
UC have completed migration into developer org. Now they are using partial copy sandbox. What are the two reason why consultant should recommend doing a full data load in full copy sandbox before production load?
- A. To identify the risk of hitting governor limit with the production load
- B. To understand how long, the data load in production should take
- C. To identify the metadata related error not previously seen with a subset of data
- D. To identify the data error that was not surfaced during testing with subset of data
Answer: A,D
NEW QUESTION # 32
ABC telecom is a large telecommunication operates with 75 million assets across its customer and business customers. The company cloud to take advantage of customer 360 capabilities. There are slight operational differences between the various regions where it sells services, some regions may have different readiness timelines. Which migration strategies should be opt?
- A. Do not migrate legacy assets and leverage external objects within salesforce to access them
- B. Migrate Assets in chunks, portioning by geographical region and account type and then prioritize the migration based on regional timelines.
- C. Migrate assets in chunks, portioning by geographical region and account type and then prioritize high value business accounts.
- D. Coordinate migration readiness across regions and execute migration all at once to ensure consistency
Answer: B
NEW QUESTION # 33
UC uses communication cloud but their legacy system has a large products module on a per stock keeping Unit ( SKU) basis. UC wants to rationalize their product catalog What are the three options should consultant configure to meet this requirement
- A. Price lists
- B. Pricing plan
- C. Fields
- D. Attribute
- E. Calculation Matrix
Answer: C,D,E
NEW QUESTION # 34
Sonic telecommunication delivers B2C internet (broadband) and TV services to the customer and technician need to perform various task for the add product operations. At one point in the flow there is a manual task that required technician to complete the steps and to provide information back to order management system to identify the equipment ordered, which action should consultant take to support the manual task resolution?
- A. Use the integration procedure to manage the various task that technician need to undertake
- B. Design and attach the omni scripts to the manual task to help technician with each step that are required to be completed manually
- C. Use call out to fully automate the flow so that no manual steps are required
- D. Use data raptor to assist with integration and introduce several manual task into the flow.
Answer: B
NEW QUESTION # 35
Universal containers (UC) is a communication service provider using commination cloud. The provisioning system that activates the mobile service can take up to 10 minutes. How should a consultant design the orchestration for Mobile service?
- A. Configure a callout orchestration item using the default system interface to do a callout, configure a Push Event and have enterprise service Bus (ESB) do a callback to complete the push Event.
- B. Configure a callout Orchestration item using the asynchronous system interface to do a callout, and have the enterprise service bus (ESB) to do a callback to the asynchronous call back URL.
- C. Configure an Autotask Orchestration Item to send to platform event, the enterprise Service Bus(ESB) will listen for the platform event and do a callback to the asynchronous Callback URL
- D. Configure a Callout Orchestration item using the enhanced system interface
Answer: B
Explanation:
If the asynchronous response for the event is short, you can use the same callout to wait for the response. However, if the callout takes a long time, such as days, then it is best to use a push event to receive the response.
NEW QUESTION # 36
Universal containers (UC) is a communication service provider using commination cloud. As a part of internet order fulfillment, UC warehouse agents will use salesforce to enter a router's barcode and enter the shipping tracking number of the router. How should a Communication cloud consultant solve this requirement?
- A. Configure a manual task Orchestration item that will launch a flow to enter the router's barcode number and shipping tracking number.
- B. Configure a Push Event Orchestration item that will receive the router's barcode number and shipping tracking number
- C. Configure a Manual Task Orchestration item that will launch an OmniScript to enter the router's barcode number and shipping tracking number
- D. Configure an Autotask Orchestration item that will automatically launch an OmniScript to enter the router's barcode number and shipping tracking number
Answer: C
NEW QUESTION # 37
Universal containers is a communication service provider using communication cloud. A member of UC's legacy- system IT team has provided a consultant with an extract of all the existing products from the legacy system and asked the consultant to migrate the data to communication cloud which two question should the consultant ask in this scenario to clarify the data migration strategy?
- A. Which of the provided products are still actively sold?
- B. Are there customer specific offerings?
- C. Which of the products are inactive?
- D. Can we rationalize products to a smaller number?
Answer: B
NEW QUESTION # 38
niversal containers (UC) is a communication service provider using commination cloud. UC negotiate customer specific pricing with a B2B customer, which will subsequently be used for the pricing order by thle customer, which two actions must a consultant take to meet this requirements?
- A. Create New Offering, Configure Price List Entries for the customer specific pricing and mark it as a frame agreement offering
- B. Create a Quote, add customer contract based discounts for the customer specific pricing and create a Frame Agreement from the Quote
- C. Create a New Promotion, Configure Price Overrides for the customer specific pricing and mark it as a Frame Agreement Promotion
- D. Create a Contract, add Contract line items for the customer specific pricing and mark it as a Frame Agreement Contract
Answer: B
NEW QUESTION # 39
Universal Connect (UC) sells several mobile devices to its customer. UC has several attribute like color, storage and screen size that are common across mobile devices. UC is looking for recommendation around efficiency them using SFI product catalog. How should consultant model the product catalog for UC?
- A. Create 'base offer Spec Type' object type with all attribute and associate mobile device offer with this object type
- B. Create 'Mobile Offer Spec Type' object with common attribute and set the patent object type as 'Base offer Spec Type'. Then associate mobile device offers with 'Mobile Offer Spec Type' Object Type.
- C. Create 'Mobile Offer Spec Type' object with common attribute and set the patent object type as 'Base offer Spec Type'. Then associate mobile device offers with 'Base Offer Spec Type' Object Type.
- D. Create 'Mobile offer Spec Type' with base attribute as parent object type and associate mobile device offers with object type and add additional attributes
Answer: D
Explanation:
Base offer Spec Type should not have object sub type as best practice
NEW QUESTION # 40
UT have finalized a design for launching sales & self-service channels to enhance user experience. Which two out of box capabilities should UT should use to support customers through multiple channels.
- A. Custom API via lightening Out
- B. Digital Commerce API
- C. Digital commerce SDK
- D. Cart Based API using Omni Out
Answer: B,C
NEW QUESTION # 41
ABC telecom is using communication cloud for their enterprise customers. ABC telecom has a requirement wherein assets must be synchronized to the assurance platform as soon as the sale of MACD order placed by each reseller throughout the day. There are hundreds of active reseller user present in the system. How should consultant recommend that ABC telecom integrate communication cloud with their assurance platform?
- A. Use an on-demand data pull from communication cloud using REST API from servicer assurance
- B. Use a Bulk API connector via middleware
- C. Use industry order management to inform the assurance platform as a part of the orchestration plan
- D. Use platform events and GetAsset API
Answer: C
NEW QUESTION # 42
Universal Connect (UC) offers business TV services to its customer. As part of the offerings, UC requires the business TV's attribute to be changes to gold if account's SLA field value is 'Gold'. What solution does consultant recommend to achieve the requirement?
- A. Advance Rules
- B. Compatibility Rules
- C. Context Rules
- D. Attribute Rules
Answer: A
NEW QUESTION # 43
An organization is requesting a negotiated price from UT in their quote for the order which two business flows should UT have in place in communication cloud to meet the customer requirement?
- A. Design a contract creation and contract renewal flows
- B. Design a quoting flow to negotiate price and discount approval process.
- C. Design order capture and order fulfillment flows
- D. Design opportunity management flows and convert the opportunity to quote.
Answer: B,D
NEW QUESTION # 44
A consultant analyzing integrations to various fulfillment systems. While the consultant beliefs that process shall be automated, they have identified one particular complex integration that has a formatted payload that verify JSON Implemented for nonstandard error response to be returned to order management from the fulfillment system. How should the consultant solve this used case?
- A. Recommend that this step to be handled manually by having the user navigation to the fulfillment system's native UI .......logic
- B. Attach an Omniscript ta task and handle the integration manually
- C. Use a dataRaptor to grab the JSON payload from Order Management to pass it to the fulfillment system directly.
- D. Use Apex to be able to send the customized payload and interpret the response
Answer: D
NEW QUESTION # 45
......
Go to Salesforce-Communications-Cloud Questions - Try Salesforce-Communications-Cloud dumps pdf: https://www.prepawayexam.com/Salesforce/braindumps.Salesforce-Communications-Cloud.ete.file.html
Dumps Practice Exam Questions Study Guide for the Salesforce-Communications-Cloud Exam: https://drive.google.com/open?id=1yfl6p098FMbqB8rJYYWJ6umMfvzoMFAs