Free 220-1002 Exam Braindumps - New 2024 CompTIA Pratice Exam
Practice Test for 220-1002 Certification Real 2024 Mock Exam
The CompTIA 220-1002 exam consists of 90 multiple-choice questions that must be completed within 90 minutes. 220-1002 exam is graded on a scale of 100-900, with a passing score of 700. 220-1002 exam covers a wide range of topics, including operating systems, security, software troubleshooting, and hardware troubleshooting.
NEW QUESTION # 47
A Chief Information Officer (CIO) recently learned a critical update is required to secure several servers within the organization. The CIO asks a technician to:
Deploy the patches to the environment following best practice protocols.
Ensure the servers and applications are functioning properly after the deployment.
Which of the following steps will the technician most likely take NEXT?
- A. Perform a risk analysis.
- B. Scope the change.
- C. Document the business processes.
- D. Document the changes.
- E. Develop a back-out plan.
Answer: A
NEW QUESTION # 48
A technician found that an employee is mining cryptocurrency on a work desktop. The company has decided that this action violates its guidelines.
Which of the following should be updated to reflect this new requirement?
- A. MDM
- B. EULA
- C. IRP
- D. AUP
Answer: D
NEW QUESTION # 49
A user's antivirus recently expired, so the user downloaded and installed a free system protection application. The application found numerous rootkits, Trojans, viruses, and missing critical patches. It was unable to fix all the issues, however, and suggested the user call technical support. Which of the following is the FIRST step to begin repairing the computer?
- A. Install Windows Updates.
- B. Call the technical support number.
- C. Reimage the computer.
- D. Remove the rogue antivirus.
Answer: D
NEW QUESTION # 50
A corporate network was recently infected by a malicious application on a flash drive that downloaded sensitive company files and injected a virus, which spread onto the network.
Which of the following best practices could have prevented the attack?
- A. Changing default credentials
- B. Disabling AutoRun
- C. Encrypting data
- D. Removing Guest account
- E. Implementing strong passwords
Answer: B
NEW QUESTION # 51
A customer brings an old PC to a computer repair shop and asks for advice with regard to its repair or replacement. The PC has numerous errors during the boot process and is running a very outdated operating system. Which of the following should the technician do?
- A. Work on the computer and bill the customer for the time
- B. Offer to sell a slightly newer computer to the customer
- C. Ask if the customer would like to donate the PC to a school
- D. Advise the customer that the cost of repair is more than a new PC
Answer: D
NEW QUESTION # 52
A user needs assistance setting up auto-sync on a Windows 8 phone. Which of the following tools is MOST appropriate for this scenario?
- A. Amazon Cloud Sync
- B. Google Sync
- C. Dropbox
- D. OneNote
Answer: B
NEW QUESTION # 53
A SOHO user reports desktop applications are performing slowly, and no emails have been received all morning. A technician remotes in and determines Internet pages' load slowly or not at all, CPU performance is normal, and the local router can successfully ping. The remote connection drops periodically.
Which of the following steps should the technician take NEXT to resolve the problem?
- A. Send a test email, open a command prompt to check the file system, and empty the browser cache
- B. Reboot into safe mode, uninstall the latest OS update, and run a repair on the OS
- C. Reboot to BIOS setup, verify the TPM is enabled, and start a System Restore from safe mode
- D. Update the antivirus software, run an antivirus scan, verify the browser settings, and check all email settings
Answer: D
NEW QUESTION # 54
An administrator changed the lite permissions on a Linux server from -rwxrw-r-x to -rwxrwxrwx. Which of the following commands did the administrator use?
- A. chown
- B. rm
- C. apt-get
- D. chmod
Answer: D
NEW QUESTION # 55
A technician accessed a network share from a computer joined to workgroup. The technician logged in as "user1" and directed the computer to save the username and password. Several weeks later, the technician wants to log in to this network share using the administrator account. The computer does not prompt for a username and password, but it automatically logs in to the network share under the "user1" account. Which of the following would allow the technician to log in using the "administrator" username?
- A. Go to the Sync Center and disable the offline files feature.
- B. Join the computer and file server to a domain and delegate administrator rights to "user1".
- C. Delete the "user" account for the network share in Credential Manager.
- D. Use the Advanced Sharing options in the Network and Sharing Center and enable "turn on network discovery".
- E. Use the command: net use Z: \\fileserver\share
Answer: C
Explanation:
https://docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2012-r2-and-2012/gg651155(v%3Dws.11)
NEW QUESTION # 56
A technician is setting up a kiosk. The technician needs to ensure the kiosk is secure and users will have
access to only the application needed for customer interaction. The technician must also ensure that
whenever the computer is rebooted or powered on it logs on automatically without a password.
Which of the following account types would the technician MOST likely set up on this kiosk machine?
- A. Administrator
- B. Power User
- C. Guest
- D. Remote Desktop User
Answer: C
NEW QUESTION # 57
A technician is updating a network switch at a location facility. The technician needs to ensure the data is not sent in plaintext over untrusted networks.
Which of the following should the technician use? (Choose two.)
- A. SCP
- B. TFTP
- C. FTP
- D. RDP
- E. VNC
- F. SSH
Answer: A,F
NEW QUESTION # 58
A remotely managed self-checkout machine in a retail store runs Windows 10. The image contains drivers for locally attached third-party hardware (i.e., receipt printers), third-party applications, and proprietary applications made by the company's IT department. The self-checkout machine is experiencing errors, and the store employees are instructed to reload the OS. Which of the following would be the BEST option to restore full functionality to this machine with the least administrative effort?
- A. Network boot
- B. Thin client
- C. BD-R
- D. CD-RW
Answer: A
NEW QUESTION # 59
A technician is troubleshooting a PC and identifies the issue as malware. To remediate the PC, the technician attempts to download a malware removal tool but finds the PC cannot connect to the Internet. Which of the following MOST likely explains why the PC cannot access the Internet?
- A. Malware corrupted the NIC drivers.
- B. The PC is quarantined.
- C. The PC is currently running antivirus.
- D. System Restore is disabled.
Answer: A
NEW QUESTION # 60
A user updated an iOS smartphone and is now having issues connecting to the Internet. The phone shows 1x for signal strength while making calls. Which of the following are the MOST likely causes of these issues?
(Choose two.)
- A. Slow data speeds
- B. Application hang
- C. Overheating
- D. No wireless connectivity
- E. Slow performance
- F. Baseband
Answer: A,D
NEW QUESTION # 61
A user in a SOHO wants to allow Joe, a remote technician, to connect securely to the user's workstation. Joe informs the user that the VPN was successful, but he still cannot connect.
Which of the following settings in the SOHO router MOST likely need to be adjusted?
- A. DHCP
- B. DNS
- C. Firewall
- D. NAT
- E. Encryption
Answer: C
NEW QUESTION # 62
A technician is creating a network topology diagram Which of the following would be the MOST appropriate to include? (Select TWO)
- A. A list of the ports on each device and what they are connected to
- B. Technical specifications and performance ratings for the devices
- C. Settings, configuration details, and notes on proper operations
- D. A list of devices that need replacement within the next 6-12 months
- E. A list of network addresses for each device
- F. The MAC address and serial number of each device on the network
Answer: A,C
NEW QUESTION # 63
A technician deployed a new file server on the network. The technician wants to map the file server as a network drive on all users' computers when they log onto the network by creating a logon script Which of the following should the technician use?
- A. gpresult
- B. net use
- C. diskpart
- D. dism
Answer: D
NEW QUESTION # 64
Joe, a mobile device user, reached his monthly quota of data about halfway through the current billing cycle.
Joe contacts a technician to identify potential issues with the mobile device, as his usage patterns have not changed over the past month. Which of the following is MOST likely causing this issue?
- A. There are unintended WiFi connections
- B. Malware is causing excessive data transmission
- C. Applications are causing high resource utilization.
- D. Location tracking has been enabled
Answer: A
NEW QUESTION # 65
Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue.
Click on individual tickers to see the ticket details. View attachments to determine the problem.
Select the appropriate issue from the 'issue' drop-down menu. Then, select the MOST efficient resolution from the 'Resolution' drop-down menu. Finally, select the proper command or verification to remediate or confirm your fix of the issue from the Verify Resolve drop-down menu.
BSOD
Uninstall Application
Safemode
Answer:
Explanation:
NEW QUESTION # 66
Joe, a user, returns his computer to the technician who performed a virus removal on it the week before. Joe states that several symptoms have returned.
Which of the following should the technicianhave covered previously as part of the original repair?
- A. Pre-installation environment cleaning
- B. Disabling of System Restore
- C. Infected system quarantine
- D. End-user education
Answer: D
NEW QUESTION # 67
A technician is remediating a virus on an infected workstation. All user files are set to system and hidden.
Which of the following shouW a technician perform NEXT to remediate the system?
- A. Reset all file attributes on the user's profile via command line
- B. Back up user data and rebuild the user profile.
- C. Restore user data and reset the user file attributes via a command line.
- D. Perform a clean install of the OS and restore the user data
- E. Run System Restore to a date before the infection
Answer: A
NEW QUESTION # 68
Which of the following security principles help to prevent employees from changing files they are intended only to view?
- A. DLP
- B. ACL
- C. MDM
- D. MFA
Answer: A
NEW QUESTION # 69
A security administrator is developing workstation hardening standards. As part of the baseline, the administrator recommends implementing controls to mitigate risks associated with dictionary attacks. Which of the following would BEST meet the requirements of the administrator?
- A. Mobile tokenization
- B. Login time restrictions
- C. Full-disk encryption
- D. Account lockout
Answer: D
NEW QUESTION # 70
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