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Salesforce Financial Services Cloud Accredited Professional Sample Questions:

1. A financial services company needs a custom field for reporting when relating two business accounts to each other. Which object should the administrator configure the custom field on?

A) Account Account Relationship
B) Account
C) Contact-Contact Relationship
D) Account Contact\Relationship

2. Cumulus Cloud Bank needs help onboarding new customers. The business process requires updating the Know Your Customer (KYC) document checklist and performing internal tasks in a predefined order.
However, during an internal audit, it was found that bankers often miss these tasks and still move to the next stage of the onboarding process.
What should a consultant recommend?

A) Utilize Chatter notifications for reminders.
B) Create an after-save trigger to generate reminder tasks.
C) Utilize Action Plan and Action INan Template.
D) Utilize Financial Services Clouc flag Templates to flag missing items.

3. Which three insurance processes are managed by the Policy Administration component?

A) Underwriting
B) Endorsements
C) Commissions
D) Approvals
E) Payments

4. A financial services company is migrating a legacy customer relationship management system to Financial Services Cloud (FSC). The company is requesting that its consulting partner introduce specific customer interaction features mapped to its business processes.
What should the consultant consider when introducing the FSC features?

A) If there is a business process for taking detailed notesfor client meetings and adding action items, the Action Plan component is recommended to use.
B) If there is a business process for showing common interests and needs across the company's clients, the Interaction Summaries component is recommended to use.
C) If there is a business process for limiting role-based data visibility, the Interaction Summaries component is recommended to use.
D) If there is a business process for tracking the customer life events and milestones, and timely reminding of opportunities, the Action Plan component is recommended to use.

5. The Salesforce Admin at Lake Tahoe Bank is implementing Financial Services Cloud and wants to roll up customer data at the client and group levels. What functionality can Rollup By Lookup (RBL) provide for this requirement?

A) An RBL rule displays summary calculations of financial account information, such as account balances.
B) Rollups for multiple joint owners are not supported
C) When you edit a financial account record or primary Group membership, the Rollup By Lookup(RBL) configuration updates the corresponding RBL summaries at the client and Group levels.
D) Rollup By Lookup (RBL) displays associated records for Financial Accounts. Financial Goals, and Opportunities.
E) RBL calculations can notbe disabled when importing data into your Salesforce org.

Solutions: