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Oracle 1Z1-456 Exam Syllabus Topics:

Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

Question 1

A sales person submits a forecast and then changes an opportunity. The salesperson's manager rejects the forecast. By default, the forecast items are not synchronized with the opportunity. Identify the action to be performed to view the updated forecast.

A. The administrator must enable Forecast Criteria Override.
B. Run the Due Date Check process.
C. Change the territory for the salesperson.
D. Enable "Refresh from Opportunity" at the forecast level.
E. The administrator must extend the freeze date.

Question 2

Part of Oracle Fusion CRM extensibility allows the user to browse an application's existing configuration in a tree format. The object tree reflects the latest configuration of the application for both standard and custom objects. Which three object details can be viewed from the object tree?

A. Fields
B. Server Scripts
C. Object Relationships
D. Pages
E. Object Workflows

Question 3

You are the Fusion administrator at your company, which has decided to expand their operations.
Which two steps must be performed in order to edit the Resource Organization Hierarchy and incorporate the company's development?

A. The current Resource Organization Hierarchy should first be archived.
B. Create a new version of the Resource Organization Hierarchy, and set a date for automatic activation.
C. The current Resource Organization Hierarchy should first be deleted.
D. Make the changes directly to the Resource Organization Hierarchy.
E. The current Resource Organization Hierarchy can't be edited; copy the hierarchy, modify the copy and set it as Active.

Question 4

Identify the relationship between sales methods and sales stages.

A. one-to-one
B. many-to-many
C. many to one
D. no relationship
E. one-to-many

Question 5

A sales representative has Full access to an opportunity, and would like to change the opportunity's original owner manually. What type of access to the opportunity will the on owner have after the change?

A. The previous owner will have full access to the opportunity.
B. The previous owner stays as a non primary team member, unless manually removed from the team.
C. The previous owner slays as one of the opportunity owners, along with the newly assigned owner unless manually removed from the team.
D. The previous owner stays as a non-primary team member and cannot be manually removed from the team.
E. The previous owner stays as one of the opportunity owners, along with the newly assigned owner, and cannot be manually removed from the team.

Solutions: