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ISEB BH0-013 Exam Syllabus Topics:

ISEB Foundation Certificate in Business Analysis Sample Questions:

1. It is unclear to a project sponsor why a particular requirement has been included in a recently released version of a system. Which of the following will allow him to identify who originally asked for the requirement?

A) The resolution of the requirement.
B) The validation of the requirement.
C) The source of the requirement.
D) The justification of the requirement.

2. Which of the following BEST describes the term value proposition?

A) The net present value of a proposed project.
B) The value that a product or service offers to customers.
C) The proposed value of benefits in a cost-benefit analysis.
D) The value of the Internal Rate of Return of a project.

3. When should benefits realisation be carried out?

A) Months or years after the end of the project.
B) At the end of the finalised feasibility study.
C) At the beginning of the project.
D) Immediately at the end of the project.

4. Which of the following actions could sustain business change?

A) Retain the previous system and its associated processes.
B) Establish clear benefits for selected, powerful stakeholders.
C) Ensure that improved staff performance is not rewarded.
D) Develop the coaching skills of selected staff members.

5. Which of the following stages is immediately after problem-finding in Isaksen and Treffinger's creative problem-solving model?

A) Acceptance-finding.
B) Idea-finding.
C) Data-finding.
D) Solution-finding.

Solutions: