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IIC C11 Exam Syllabus Topics:

IIC Principles and Practice of Insurance Sample Questions:

Question 1

Which statement describes a primary function of a telephone adjuster?

A. Process all paperwork for independent examiners
B. Act as a liaison between the intermediary and the insurer
C. Process a large volume of claims
D. Authorize repairs suggested by the staff adjuster

Question 2

Orianna is an insurance professional who acts on behalf of the insurerandthe insured. She owns her client list and is paid commission once policies are arranged. What is her profession?

A. Underwriter
B. Exclusive agent
C. Broker
D. Independent adjuster

Question 3

How are staff adjusters and independent adjusters similar?

A. Both work on behalf of, and are paid by, the insurer
B. Neither is allowed to perform an investigation
C. Neither has any limitation on their authority to settle claims
D. Both are licensed only in Quebec and New Brunswick

Question 4

What is a cover note?

A. An amendment added to a written document that alters its provisions
B. Document issued by intermediaries to inform the insured that coverage has been arranged
C. Purchase agreement between the agent or broker and the insurer
D. File notes confirming insurance discussions between the intermediary and the insured

Question 5

Rashida claims she told her broker about the swimming pool when binding coverage. The adjuster disputes coverage because the insurer was not informed. What should have been done to prevent this dispute?

A. Insurer should have contacted Rashida directly before binding coverage
B. Broker should have requested a witness during the oral application
C. Broker should have sent written confirmation to Rashida and the insurer
D. Broker should have requested Rashida send in a signed notice after issuance

Solutions: