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IBM Smarter Commerce Sales Mastery Test v1 Sample Questions:

1. Which one of these software solution components providing business capabilities is
NOT part of the 'Service' Offerings?

A) Retail Store Solutions
B) IBM Case Manager
C) ILOG
D) Unica

2. Which of the following is an example of a Smarter Commerce offering in the Marketing phase of the commerce cycle?

A) Customer segmentation.
B) All of the above.
C) Cross-channel campaign management.
D) Unica

3. Which type of constraint optimization problem can Smarter Commerce address?

A) All of the above.
B) Inventory allocations.
C) Store space planning.
D) Transportation routes.

4. Which of the following IBM software components provide analytic capabilities that can support all phases of the commerce cycle?

A) ILOG Optimization
B) Unica
C) Cognos
D) WebSphere Commerce

5. Which of the following is NOT a benefit delivered in the context of the Case Management Solution of the 'Service' Offerings?

A) A case worker has all the information needed to improve case outcomes and optimize decisions
B) A case worker can skip the customer feedback and get directly to focus on the problem at-hand
C) Deliver case workers the solution in a fraction of time of other approaches
D) Integrated analytics help organizations understand the impact of case loads.

Solutions: