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IBM C2010-577 Exam Syllabus Topics:

SectionObjectives
Installation and Deployment- Environment preparation
  • 1. Database and server setup considerations
    • 2. System requirements and prerequisites
      - Deployment process
      • 1. Agent deployment strategies
        • 2. Installing TEM server components
          Monitoring and Troubleshooting- System monitoring
          • 1. Performance and event tracking
            • 2. Endpoint status monitoring
              - Issue resolution
              • 1. Log analysis and debugging
                • 2. Agent connectivity issues
                  Configuration and Management- Security and compliance
                  • 1. Compliance reporting
                    • 2. Role-based access control
                      - Endpoint management operations
                      • 1. Policy creation and management
                        • 2. Software and patch deployment
                          Product Architecture and Core Concepts- IBM Tivoli Endpoint Manager architecture overview
                          • 1. Agent-server communication model
                            • 2. Components and server roles

                              IBM Tivoli Endpoint Manager V8.2 Implementation Sample Questions:

                              Question 1

                              By default, computers will be marked as offline if they have not reported in which time period?

                              A. 45 minutes
                              B. 120 minutes
                              C. 15 minutes
                              D. 6 hours


                              Question 2

                              Which action must be taken to configure the IBM Tivoli Endpoint Manager (TEM) BES Server Plugin Service to access the Web Reports SOAP API?

                              A. Access the TEM Administration Tool to modify the Masthead to enable the Web Reports SOAP API
                              B. Run the TEM task Enable Web Reports SOAP API
                              C. Access the TEM Console as a master operator and select File > Preferences and enable the Web Reports SOAP API
                              D. Setup the appropriate registry settings for the SOAP username, password, and URL


                              Question 3

                              Internet access must be configured through a proxy server in order for the IBM Tivoli Endpoint Manager (TEM) server to download Windows patches from the Internet. How is this accomplished?

                              A. The TEM server does not need Internet access. Content can only be added manually.
                              B. Configure the BES Gather Service to use a service account that has open access to the Internet.
                              C. Configure specific proxy server rules only permitting the TEM clients to go to specific domains such as Microsoft.com or Adobe.com.
                              D. In the Window's registry set the BES Gather Service to bypass proxy server for local address. Restart the BES Gather Service when finished so changes will take effect.


                              Question 4

                              Lee is an IBM Tivoli Endpoint Manager (TEM) engineer who has master operator credentials. Lee created a non-master operator account for Bob, an engineer on the same deployment with a responsibility to patch all Windows endpoints. Bob mentions all fixlets in the Patches for Windows site are showing 0/0 applicable computers. Lee checks the site and sees that there are over 5,000 computers subscribed to the site. What step did Lee miss when he set up Bob's account?

                              A. Lee did not subscribe Bob's account to the Patches for Windows site.
                              B. Lee did not assign management rights to Bob's account for the computers he needs to manage.
                              C. Lee did not give Bob the correct key/password credential set for the console.
                              D. Lee should have created a master operator account for Bob.


                              Question 5

                              Taking action on the task BES Client Setting: Enable Debug Logging will create a log file. Where does that log file get created?

                              A. \BigFix Enterprise\BES Relay\wwwrootbes\besclientdebug.log
                              B. \BigFixEnterprise\BESCIient\_BESData\_Global\Logs\besclientdebug.log
                              C. \windows\temp\besclientdebug.log
                              D. \BigFix EnterpriseVBES Client\besclientdebug.log


                              Solutions:

                              Question 1
                              Answer: A
                              Question 2
                              Answer: D
                              Question 3
                              Answer: B
                              Question 4
                              Answer: B
                              Question 5
                              Answer: D

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