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HP HP2-N49 Exam Syllabus Topics:

HP Selling HP Business Service Management Solutions Sample Questions:

Question 1

Which additional personas are key influencers on a potential infrastructure management solution sale with the director of operations? (Select three.)

A. HVP of applications
B. LOB manager for application support
C. database administrator
D. QA test director
E. security analyst
F. Windows administration manager

Question 2

According to Gartner Research which IT processes are vital when implementing a strongly integrated HP APM solution? (Select two.)

A. infrastructure availability
B. predictive analytics
C. virtual tracking
D. process orchestration
E. deep application diagnostics

Question 3

Which components should a salesperson include when comprising a solid value proposition for a customer to invest in HP BSM?

A. Illustrating similar customer success cases and determining which best matches the customer's priority need.
B. Connecting an IT pain point with a BSM solution tool and scheduling a demonstration.
C. Evaluating the customer's budget for a BSM solution and providing a measureable benefit.
D. Connecting an IT management process with a business objective and a measureable benefit.

Question 4

What does HP APM monitor in order to improve application performance so that it aligns with business goals and service objectives?

A. User experience
B. Internet connectivity
C. Cloud activity
D. Virtual device performance

Question 5

Which of the HP Operations Analytics tools have been promoted by Gartner Research as "Leaders" in their technology Magic Quadrant for 2013 and 2014? (Select two.)

A. Operations Logger
B. Service Health Analyzer
C. Vertica
D. Business Process Monitor
E. Run Time Service Model

Solutions: