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BlackBerry BCP-620 Exam Syllabus Topics:

SectionObjectives
Topic 1: BlackBerry Enterprise Solution Architecture- Design considerations
  • 1. Scalability and capacity planning
    • 2. Network and infrastructure requirements
      - Components of BlackBerry Enterprise Server (BES) in Exchange environments
      • 1. Messaging flow between Exchange and BlackBerry infrastructure
        • 2. Core server roles and dependencies
          Topic 2: Operations and Maintenance- System optimization
          • 1. Backup and recovery strategies
            • 2. Performance tuning
              - Monitoring and troubleshooting
              • 1. Log analysis and diagnostic tools
                • 2. Common deployment and synchronization issues
                  Topic 3: Security and Policy Management- IT policy enforcement
                  • 1. Compliance and governance considerations
                    • 2. Policy assignment and management
                      - Device and data security
                      • 1. Authentication and access control policies
                        • 2. Encryption and secure communication
                          Topic 4: Installation and Deployment- BES installation in Microsoft Exchange environments
                          • 1. Deployment steps and configuration workflow
                            • 2. Prerequisites and system requirements
                              - Integration with Microsoft Exchange
                              • 1. Messaging database and mailbox configuration
                                • 2. Synchronization setup and validation

                                  BlackBerry Designing and Deploying a BlackBerry Solution in A Microsoft Exchange Environment Sample Questions:

                                  A user is experiencing message delays on the BlackBerry device. When this occurs, the pending message count does not increase on the BlackBerry device users' statistics. What can be done during a migration to mitigate these issues? (Choose one)

                                  • A. Reduce the network latency between the BlackBerry Enterprise Server and the Microsoft SQL Server
                                  • B. Make sure users remain in coverage during reported times
                                  • C. Move to a better performing Microsoft SQL Server
                                  • D. Changing to another wireless service provider BlackBerry devices with better coverageChanging to another wireless service provider? BlackBerry devices with better coverage
                                  • E. Reduce the network latency between the BlackBerry Enterprise Server and the Microsoft Exchange Server
                                  Reveal Solution  Discussion  0

                                  Correct Answer: E  🗳️

                                  During installation, the administrator decides to install Microsoft SQL Server Express with the BlackBerry Enterprise Server. Which statement is true regarding SQL permissions assigned to the Windows account during installation in order to complete the setup successfully? (Choose one)

                                  • A. Server administrator permission must be added
                                  • B. Security administrator permission must be added
                                  • C. System administrator permission must be added
                                  • D. The level of permission is dependent upon the components being installed
                                  • E. The current permissions assigned are sufficient
                                  Reveal Solution  Discussion  0

                                  Correct Answer: E  🗳️

                                  In the BlackBerry Resource Kit, which tool is used to help identify message delay issues with the BlackBerry Enterprise Server? (Choose one)

                                  • A. MessageLatency.exe
                                  • B. MessageFlow.exe
                                  • C. MsgTime.exe
                                  • D. MailFlow.exe
                                  • E. pending.exe
                                  Reveal Solution  Discussion  0

                                  Correct Answer: B  🗳️

                                  All international offices plan to double their BlackBerry device user count in the next year. What is the minimum number of BlackBerry Enterprise Server instances that should be installed for this growth? (Choose one)

                                  • A. Two in Australia, two in Hong Kong, two in Texas
                                  • B. Two in Australia, one in Hong Kong, three in Texas
                                  • C. One in Australia, one in Hong Kong, two in Texas
                                  • D. One in Australia, two in Hong Kong, two in Texas
                                  • E. One in Australia, two in Hong Kong, three in Texas
                                  Reveal Solution  Discussion  0

                                  Correct Answer: D  🗳️

                                  One thousand BlackBerry 8830 devices have been sent to the employees in the regional offices and the BlackBerry device users will be issued enterprise activation passwords next week. Management would like to prevent unneeded wireless data charges. What can be done to ensure this mass enterprise activation process uses as little wireless data as possible? (Choose one)

                                  • A. Set the 'Disable Wireless Bulk Loads' IT policy to 'True'
                                  • B. Set theisable Wireline Activations' IT policySet the ?isable Wireline Activations' IT policy to 'True'
                                  • C. Set the 'Disable Enterprise Activation Progress' IT policy to 'True'
                                  • D. Set the 'Disable Wireless Activations' IT policy to 'True'
                                  Reveal Solution  Discussion  0

                                  Correct Answer: A  🗳️

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