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Avaya IP Office™ Platform Support Online Test Sample Questions:

1. A customer asks you to create a Hunt group on an existing Avaya IP Office™ 500V2 system for the main incoming number. The group will have four members, and an incoming call will ring for all members at once. They should also get a visual indication that a call is waiting.
Which Ring Mode should be selected?

A) Collective
B) Collective Call Waiting
C) Sequential
D) Rotary Call waiting

2. Where are voicemail files stored for a user when the customer is using Embedded Voicemail and the user's mailbox is not stored on an SD card?

A) on the UCM
B) on the IP Office system's internal memory
C) on the voicemail server
D) on the user's PC

3. Which of the following is the correct method to find the IP address of an IP extension in the IP Office?

A) Look on the label on the underside of all IP Phones.
B) Use ARP from your PC.
C) Use the Extension Summary in SSA.
D) Use Monitor to reset the telephone, and watch it get a new DHCP address.

4. Refer to the Exhibit.

A customer is setting up an Alarm notification via email.
To get a description of the details of the Minimum Severity Level, if an Event Entity of "Service" is checked, which resource is used?

A) the IP_Office_Alarms file in the Admin Lite in the folder \snmp_mibs\IPOffice\
B) the IP_Office_Alarms file in the Admin CD in the folder \snmp_mibs\IPOffice\
C) the IP_Office_Alarms file in the Manager application installation directory
D) the Help button in Manager

5. Refer to the Exhibit.

Before simulating an error condition in relation to voicemail logs, a Business Partner has set the Voicemail Settings to a debug level of Verbose.
When setting the level to Verbose, what is the equivalent level number shown in the audit logs?

A) 9
B) 3
C) 7
D) 5

Solutions: