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Avaya 78202T Exam Syllabus Topics:

Avaya IP Office™ Platform Support Online Test Sample Questions:

1. Which tool or application can be used to collect diagnostic information and logs for escalating technical issues to Avaya support?

A) System Status Application (SSA)
B) WebLM License Manager
C) Avaya Diagnostic Server (ADS)
D) Avaya IP Office Manager

2. What displays the progress of a software upgrade on an expansion system?

A) IP Office Manager on the expansion system
B) System Monitor Program
C) Web Manager Dashboard
D) System Tab

3. Six employees in a company have hot-desking enabled, and their calls will be redirected to their voicemail boxes when they log off. The employees want to access their voicemail boxes while they are out of the office.
What is the best way to set up Direct Inward Dialing/Direct Inward Dial (DDI/DID) to achieve this?

A) Assign DDI/DID to a voicemail module "Recording"
B) Assign DDI/DID numbers to their extensions
C) Assign DDI/DID to the short code feature "Voicemail Collect"
D) Set DDI/DID to their Login code

4. What is the mechanism used to send alarm notifications to an IP Office support engineer?

A) Session Status Application (SSA)
B) Trivial File Transfer Protocol (TFTP)
C) Simple Mail Transfer Protocol (SMTP)
D) Simple Network Management Protocol (SNMP)

5. After modifying the IP Office's security settings and creating new user rights, you encounter an error when attempting to save the changes.
Why might this be the case?

A) The changes are already in effect and don't require saving.
B) The IP Office's connection has been lost.
C) The default Security password hasn't been modified.
D) The System password hasn't been set.

Solutions: