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Avaya IP Office Configuration and Maintenance Sample Questions:

1. Before attempting to connect an IP Office to a one-X@ Portal server, which settings must you check?

A) User Rights
B) Security Settings
C) Time Profiles
D) Hunt Group Settings

2. Which method can be used for upgrading the voice prompts on the Embedded Voicemail?

A) Embedded Monitoring Management
B) External File Management in the System Status Application
C) Voice Wizard in the Manager Application
D) Embedded File Management in the Manager Application

3. A client has an office with 40 real estate agents sharing twenty 9600 series IP telephones. A
20-channel SIP trunk on a dedicated 2 MR connection will be used.
The LAN has a 5 MB VLAN with QoS to support the VoIP traffic. The customer wants the highest voice quality while keeping Voice Compression Modulo (VCM) resource use at a minimum.
Which codecs should be used for the SIP trunk and IP telephones to meet the client requirements?

A) G.711 for the SIP trunk and G.729(a) for the IP telephones
B) G.729(a) for the SIP trunk and G.729(a) for the IP telephones
C) G.711 for the SIP trunk and G.711 for the IP telephones
D) G.729(a) for the SIP trunk and G.711 for the IP telephones

4. Which item must be completed for an IP Office user to be counted in CCR as an agent?

A) User must be a member of a hunt group.
B) User must be defined as an agent in one-X Portal.
C) CCR Agent Must be checked on the user's Supervisor tab.
D) force Account Code must be checked on the user's Supervisor tab.

5. When implementing a fully integrated multi-site network using only IP500 control units, which license is required to be on all sites?

A) Preferred edition - Messaging
B) Advanced Small Community Networking (SCAN)
C) IP500 IP Office Multi-Site Network (MSN)
D) IP300 Voice Networking Channels

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