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PMI-PBA certification exam is a challenging and rewarding assessment of a candidate's business analysis knowledge and skills. PMI Professional in Business Analysis (PMI-PBA) certification is recognized by employers around the world, and certified PMI-PBA professionals are in high demand in a variety of industries. PMI Professional in Business Analysis (PMI-PBA) certification is an excellent way for business analysts to demonstrate their expertise and advance their careers.
NEW QUESTION # 76
In the middle of a project, a new requirement was added to the scope. The business analyst must determine if any impacts, dependencies, or risks are associated with the addition to the scope.
What task should the business analyst perform in order to identify these impacts?
- A. Manage requirements traceability.
- B. Manage requirements prioritization.
- C. Manage assumptions and constraints.
- D. Manage solution scope.
Answer: C
Explanation:
Managing solution scope is the task of ensuring that the solution meets the agreed-upon requirements and delivers the expected value to the stakeholders. Managing solution scope involves analyzing the impact of any changes to the scope, assessing the feasibility and risks of the changes, and obtaining approval from the stakeholders before implementing the changes. Managing solution scope can help the business analyst to identify the impacts, dependencies, or risks associated with the addition to the scope. References: = PMI Professional in Business Analysis (PMI-PBA)Examination Content Outline (2019), page 14; Business Analysis for Practitioners: A Practice Guide (2015), page 83.
NEW QUESTION # 77
Which of the following techniques is used to identify ambiguous or unverifiable requirements?
- A. Fishbone analysis
- B. Traceability matrix
- C. Team peer review
- D. Resource checklist
Answer: B
Explanation:
Team peer review is a technique that is used to identify ambiguous or unverifiable requirements. Team peer review is a technique that involves having a group of peers or experts examine and evaluate the requirements for quality, completeness, correctness, clarity, consistency, and testability. Team peer review can help to identify any ambiguous or unverifiable requirements that may cause confusion, misunderstanding, or errors in the project. Team peer review can also provide feedback and suggestions for improvement or resolution of any issues or defects in the requirements. Fishbone analysis is not a technique that is used to identify ambiguous or unverifiable requirements. Fishbone analysis is a technique that is used to identify the root causes of a problem or an effect by analyzing its contributing factors and their relationships. Fishbone analysis can help to understand why a problem exists or why an effect occurs, but it does not directly examine or evaluate the quality of the requirements. Resource checklist is not a technique that is used to identify ambiguous or unverifiable requirements. Resource checklist is a tool that is used to identify and document the resources needed to perform business analysis activities, such as people, tools, facilities, equipment, etc.
Resource checklist can help to plan and manage the resources required for business analysis work, but it does not assess or verify the quality of the requirements. Traceability matrix is not a technique that is used to identify ambiguous or unverifiable requirements. Traceability matrix is a tool that is used to track and document the relationships and dependencies among requirements and other project elements, such as design, test cases, risks, issues, etc. Traceability matrix can help to monitor and control changes to requirements and ensure alignment with project objectives and stakeholder needs, but it does not measure or validate the quality of the requirements. References: Business Analysis for Practitioners: A Practice Guide 1, page 162-163; PMI Professional in Business Analysis (PMI-PBA)Examination Content Outline 2, page 19-20.
NEW QUESTION # 78
The business analyst has been assigned to a project involving a low number of stakeholders. Which technique should be used to elicit requirements?
- A. Document analysis
- B. Survey
- C. Interview
- D. Interface analysis
Answer: C
Explanation:
Explanation
An interview is a technique that involves a structured or unstructured conversation between the business analyst and one or more stakeholders to elicit information, opinions, or feedback about a topic. An interview can be conducted face-to-face, over the phone, or through other communication channels. An interview can be prepared in advance with a list of questions or topics to cover, or it can be spontaneous and flexible. An interview can be used to explore the needs, expectations, preferences, or concerns of the stakeholders, as well as to clarify, verify, or validate the requirements. An interview is suitable for a project involving a low number of stakeholders, as it allows the business analyst to establish rapport, ask probing questions, and obtain detailed and specific information from each stakeholder. References: PMI Professional in Business Analysis (PMI-PBA)
Examination Content Outline1, page 17; Business Analysis for Practitioners: A Practice Guide2, page 89.
NEW QUESTION # 79
During the initial phase of a project, which technique could assist in identifying and categorizing the stakeholders?
- A. Organization modeling
- B. Business activity model
- C. RACI matrix
- D. Power/interest grid
Answer: B
Explanation:
Explanation/Reference: https://project-management.com/what-is-stakeholder-analysis/
NEW QUESTION # 80
When a business analyst uses subject matter experts to define roles and identify influencers, which project artifact is created or updated?
- A. Stakeholder register
- B. SWOT analysis
- C. RACI matrix
- D. Stakeholder management plan
Answer: A
Explanation:
Explanation/Reference: https://cs.anu.edu.au/courses/comp3120/public_docs/BOKV1_6.pdf
NEW QUESTION # 81
A company is awarded a contract to design and build a custom product. The contract references a detailed technical specification. What is the best action to take to ensure the design meets customer requirements?
- A. Conduct a one-on-one interview with each member of the technical team to ensure that they understand the customer's specification.
- B. Develop a test plan to verify that the product meets the performance requirements in the technical specification.
- C. Generate a design package for the product and ask the customer to verify that the design meets his or her technical needs.
- D. Create a system requirements verification matrix to trace the design to the technical requirements and include verification methods.
Answer: B
Explanation:
The best action to take to ensure the design meets customer requirements is to create a system requirements verification matrix to trace the design to the technical requirements and include verification methods. A system requirements verification matrix is a document that maps the design elements to the system requirements, and specifies the methods and criteria for verifying that the design satisfies the requirements.
Verification methods can include inspection, analysis, demonstration, or testing. A system requirements verification matrix can help the business analyst and the project team to ensure the quality and completeness of the design, and to avoid any errors, gaps, or inconsistencies. References: PMI Professional in Business Analysis (PMI-PBA)Examination Content Outline1, page 20; Business Analysis for Practitioners: A Practice Guide2, page 100.
NEW QUESTION # 82
After several meetings with different groups of users, a business analyst has gathered the requirements for a large IT project. Now, the business analyst needs to document those requirements in a way that is clearly understood by the development team and provides enough information to check if the requirement has been met.
Which of the following would work best in this case?
- A. Functional specifications
- B. Flow chart
- C. Prototyping
- D. User stories
Answer: D
Explanation:
Functional specifications are a type of requirements documentation that describes what the system or product should do in terms of functions, features, behaviors, inputs, outputs, etc. Functional specifications can help the business analyst to document the requirements in a way that is clearly understood by the development team and provides enough information to check if the requirement has been met. Functional specifications can also include acceptance criteria, test cases, data models, user interface designs, etc. References: = PMI Professional in Business Analysis (PMI-PBA)Examination Content Outline (2019), page 10; Business Analysis for Practitioners: A Practice Guide (2015), page 39.
NEW QUESTION # 83
A company is awarded a contract to design and build a custom product. The contract references a detailed technical specification. What is the best action to take to ensure the design meets customer requirements?
- A. Develop a test plan to verify that the product meets the performance requirements in the technical specification.
- B. Conduct a one-on-one interview with each member of the technical team to ensure that they understand the customer's specification.
- C. Generate a design package for the product and ask the customer to verify that the design meets his or her technical needs.
- D. Create a system requirements verification matrix to trace the design to the technical requirements and include verification methods.
Answer: D
Explanation:
The best action to take to ensure the design meets customer requirements is to create a system requirements verification matrix to trace the design to the technical requirements and include verification methods. A system requirements verification matrix is a document that maps the design elements to the system requirements, and specifies the methods and criteria for verifying that the design satisfies the requirements.
Verification methods can include inspection, analysis, demonstration, or testing. A system requirements verification matrix can help the business analyst and the project team to ensure the quality and completeness of the design, and to avoid any errors, gaps, or inconsistencies. References: PMI Professional in Business Analysis (PMI-PBA)Examination Content Outline1, page 20; Business Analysis for Practitioners: A Practice Guide2, page 100.
NEW QUESTION # 84
A business analyst is working on a project to implement a new call management system for a help desk. They expected the average time interval to answer a call to decrease over time, but the interval has increased instead.
Which technique should the business analyst use to investigate the problem?
- A. Interviews
- B. Root cause analysis
- C. Process modeling
- D. Observation
Answer: B
Explanation:
Explanation
Root cause analysis (RCA) is a technique that can be used to investigate the problem of increased call interval in a new call management system. Root cause analysis is a method of identifying and resolving the underlying causes of a problem or an issue, rather than treating the symptoms or the effects. Root cause analysis involves asking questions, collecting data, analyzing evidence, finding patterns, drawing conclusions, and recommending solutions. Root cause analysis can help to prevent recurrence of the problem, improve performance, reduce risks, and increase customer satisfaction. Interviews are a technique that can be used to elicit information from stakeholders, but they may not be sufficient to investigate the problem in depth and find its root causes. Observation is a technique that can be used to understand how stakeholders perform their work in their own environment, but it may not be able to explain why the problem occurs and what causes it. Process modeling is a technique that can be used to represent how activities are performed in a process, but it may not be able to identify and resolve the problem in the process. References: PMI Professional in Business Analysis (PMI-PBA)
Examination Content Outline1, page 15; Business Analysis for Practitioners: A Practice Guide2, page 95.
NEW QUESTION # 85
The business analysts have concluded a requirements elicitation workshop. They now need to define rationale for each requirement. Which of the following pairs of items would be important to include in the rationale?
- A. Product vision and operational relationships
- B. Functional relationships and work breakdown structure code
- C. Reasons and assumptions
- D. Stakeholder impact and design decisions
Answer: C
NEW QUESTION # 86
The project sponsor needs to know which requirements will be implemented. Which of the following would be the most valuable for a business analyst to provide?
- A. Requirements impact analysis
- B. Requirements management plan
- C. Requirements baseline document
- D. Requirements traceability matrix
Answer: C
Explanation:
Explanation
A requirements baseline document is the most valuable document for a business analyst to provide to the project sponsor to know which requirements will be implemented. A requirements baseline document is a version of the requirements specification that has been reviewed, approved, and formally established as the basis for further development and delivery of the solution. A requirements baseline document defines the scope of the project and the expected value of the solution. It also serves as a reference point for managing changes and measuring progress. A requirements traceability matrix is a document that shows the relationship between requirements and other project artifacts, such as design, test cases, or deliverables. A requirements traceability matrix can help to ensure completeness, consistency, and quality of the requirements, but it does not indicate which requirements will be implemented. A requirements management plan is a document that describes how requirements will be elicited, analyzed, documented, validated, and managed throughout the project. A requirements management plan can help to define the roles, responsibilities, processes, and tools for managing requirements, but it does not specify which requirements will be implemented. A reliability matrix is not a standard document in business analysis, but it may refer to a tool that measures the reliability or dependability of a system or a process. A reliability matrix can help to evaluate the performance or quality of a solution, but it does not determine which requirements will be implemented. References: PMI Professional in Business Analysis (PMI-PBA)
Examination Content Outline1, page 13; Business Analysis for Practitioners:
A Practice Guide2, page 76.
NEW QUESTION # 87
A company has just finished the development work for a new software sales tracking application and is in the process of validating that the new application meets all of the acceptance criteria defined for the business requirements. During the validation process, a stakeholder discovers that the application does not provide the selection criteria needed to produce the sales volume reporting required by the company's financial department. The business analyst for the project determines that the selection criteria needed was not specified in the system requirements or design specifications.
Which of the following tools and/or techniques might be used by the business analyst to determine how the selection criteria requirement was missed?
- A. Root cause analysis, problem tracking, and/or benchmarking
- B. Scope modeling. Ishikawa diagram, and/or the Five Whys
- C. Root cause analysis, fishbone diagram, and/or the Five Whys
- D. Cause and effect diagram, brainstorming, and/or the Five Whys
Answer: C
NEW QUESTION # 88
Testing on a project has been completed. In order to proceed with deployment, a decision is needed.
Who should the business analyst contact to review the testing results and get approval to proceed with deployment?
- A. The tester identified in the testing strategy
- B. The project sponsor identified in the scope document
- C. The project manager identified in the project charter
- D. The person identified in the RACI matrix
Answer: D
Explanation:
The person identified in the RACI matrix as accountable for deployment approval is the one who should be contacted by the business analyst to review the testing results and get approval to proceed with deployment.
The RACI matrix defines who is Responsible, Accountable, Consulted, and Informed for each task or deliverable in a project or a process. The accountable person has the authority and accountability to approve or reject the work. The tester identified in the testing strategy is not necessarily the one who can approve deployment, as they may only be responsible for conducting testing. The project manager identified in the project charter may not have the authority to approve deployment, as they may only be responsible for managing the project. The project sponsor identified in the scope document may not be involved in deployment approval, as they may only be informed of the project progress and outcomes.
NEW QUESTION # 89
A business analyst has been assigned to a project that will design and build two new bridges and, at the same time, redesign a failing bridge for a local structural engineering company. All three bridges must be constructed and meet all safety requirements before flood season next spring.
How would the business analyst define the scope of this project?
- A. Perform a structured walkthrough.
- B. Perform a feasibility study.
- C. Perform a work breakdown structure.
- D. Perform process modelling.
Answer: C
Explanation:
A feasibility study is a technique that involves evaluating the viability and suitability of a proposed project or solution. A feasibility study can help the business analyst to define the scope of this project by assessing the technical, economic, legal, operational, and schedule aspects of designing and building three bridges within a limited time frame. A feasibility study can also help to identify the risks, benefits, costs, and assumptions associated with each bridge project. References: = PMI Professional in Business Analysis (PMI-PBA) Examination Content Outline (2019), page 10; Business Analysis for Practitioners: A Practice Guide (2015), page 52.
NEW QUESTION # 90
When faced with a tight timeline, the project sponsor suggests that the project team start development without creating traceability artifacts. What should the business analyst do?
- A. Start development activities without traceability items.
- B. Eliminate traceability activities for the project.
- C. Negotiate for a quick approval of a reduced set of traceability artifacts.
- D. Explain the value of requirements traceability.
Answer: D
Explanation:
Explanation
The business analyst should explain the value of requirements traceability to the project sponsor.
Requirements traceability is the process of tracking and documenting the relationships and dependencies among the requirements, the project deliverables, and the business objectives. Requirements traceability helps to ensure the quality, completeness, and alignment of the requirements, and to manage the changes, risks, and issues that may arise during the project. Requirements traceability also helps to measure the performance and the value of the solution, and to facilitate the verification and validation of the solution. References: PMI Professional in Business Analysis (PMI-PBA) Examination Content Outline1, page 20; Business Analysis for Practitioners: A Practice Guide2, page 100.
NEW QUESTION # 91
The project team has all the document control process and versioning in place to capture the requirements changes. The team ensures that the change is documented in the scope document, resulting in the changed work breakdown schedule (WBS) and schedule. However, a key requirement was not implemented in the release.
Which is a possible reason why the requirement was not implemented?
- A. The scope management plan was not updated with the change.
- B. The schedule management plan was not updated with the change.
- C. The requirements management plan was not updated with the change.
- D. The requirements traceability matrix was not updated with the change.
Answer: D
Explanation:
Explanation
A requirements traceability matrix is a tool that links the requirements to their sources, objectives, and deliverables. It helps to track the status, changes, and verification of each requirement throughout the project life cycle. If the requirements traceability matrix was not updated with the change, it could result in a key requirement being missed or overlooked in the implementation. The other options are not likely to cause this problem. The requirements management plan is a document that describes how the requirements will be elicited, analyzed, documented, validated, and managed. The scope management plan is a document that describes how the project scope will be defined, controlled, and verified. The schedule management plan is a document that describes how the project schedule will be developed, monitored, and controlled. References:
PMI-PBA
Examination Content Outline, page 13; PMI-PBA
Reference List, page 1, BABOK
Guide v3,
page 39; 6.
NEW QUESTION # 92
One of the main purposes for creating a requirements traceability matrix is to:
- A. track the project solution scope.
- B. provide test cases to validate solution deliverables.
- C. track how requirements can be connected to the solution.
- D. document stakeholder approval of project requirements.
Answer: C
Explanation:
Explanation
One of the main purposes for creating a requirements traceability matrix is to track how requirements can be connected to the solution. A requirements traceability matrix is a tool that links the requirements to the project scope, objectives, deliverables, and test cases. A requirements traceability matrix can help the business analyst to track the origin, allocation, dependencies, and status of the requirements throughout the project lifecycle, and to ensure that the solution meets the requirements and the stakeholder expectations. A requirements traceability matrix can also help to manage changes, resolve issues, and measure the quality and performance of the solution. A requirements traceability matrix can be created using various formats, such as a table, a spreadsheet, or a database12. References: PMI Professional in Business Analysis (PMI-PBA)
Examination
Content Outline3, page 18; Business Analysis for Practitioners: A Practice Guide4, page 92.
NEW QUESTION # 93
The document that defines the process for managing requirements revisions is the:
- A. scope management plan.
- B. project management plan.
- C. communications management plan.
- D. change management plan.
Answer: C
NEW QUESTION # 94
The human resources, engineering, and marketing departments have provided feedback on the business needs for a new product. After analyzing the feedback from the three departments, it would be best to:
- A. negotiate to best meet each department's objectives.
- B. vote on the product's highest-value business needs.
- C. collaborate on a product scope that aligns with the company's objectives.
- D. delegate the decision to be made by the product sponsor.
Answer: C
Explanation:
Explanation
A product scope is a description of the features, functions, and characteristics of a product that meets the needs and expectations of the stakeholders. It defines what the product is and what it is not, and provides the basis for planning, developing, testing, and delivering the product. A product scope should align with the company's objectives, which are the desired outcomes or results that the company wants to achieve through its products, services, and projects. Aligning the product scope with the company's objectives helps to ensure that the product delivers value to the customers and the business, supports the company's vision and mission, and contributes to the company's strategic goals12.
To collaborate on a product scope that aligns with the company's objectives, the business analyst should follow these steps12:
Identify and engage the relevant stakeholders, such as the human resources, engineering, and marketing departments, as well as the product sponsor, the customers, and the end users. Stakeholders are the individuals or groups who have an interest or influence in the product, and who can provide input, feedback, and approval for the product scope.
Elicit and analyze the business needs, requirements, and expectations of the stakeholders, using various techniques, such as interviews, surveys, workshops, observation, prototyping, and brainstorming.
Business needs are the problems or opportunities that the product aims to address or exploit, and that justify the investment in the product. Requirements are the specifications or conditions that the product must meet or satisfy to fulfill the business needs. Expectations are the desires or wishes that the stakeholders have for the product, which may or may not be realistic or feasible.
Validate and prioritize the business needs, requirements, and expectations, based on their value, urgency, risk, dependency, and alignment with the company's objectives. Validation is the process of ensuring that the business needs, requirements, and expectations are clear, complete, correct, consistent, and feasible. Prioritization is the process of ranking the business needs, requirements, and expectations according to their relative importance and impact on the product scope and the company's objectives.
Define and document the product scope, using various tools, such as a product vision statement, a product scope statement, a product backlog, a product roadmap, and a product breakdown structure. A product vision statement is a brief and compelling description of the purpose, value proposition, and target market of the product. A product scope statement is a detailed and formal description of the product scope, including the product objectives, deliverables, features, functions, boundaries, assumptions, constraints, and acceptance criteria. A product backlog is a list of the product requirements, features, and enhancements that are prioritized and refined for development. A product roadmap is a high-level and strategic plan that shows the direction, timeline, and milestones of the product development. A product breakdown structure is a hierarchical and graphical representation of the product components and their relationships.
Communicate and manage the product scope, using various techniques, such as reviews, walkthroughs, inspections, audits, and change control. Communication is the process of sharing and exchanging the product scope information with the stakeholders, and ensuring that they understand and agree on the product scope. Management is the process of monitoring and controlling the product scope, and ensuring that it is delivered according to the plan and the company's objectives. Change control is the process of evaluating, approving, and implementing any changes to the product scope, and ensuring that they are aligned with the company's objectives.
Voting on the product's highest-value business needs is not the best option, because it may not consider the perspectives and preferences of all the stakeholders, and it may not reflect the company's objectives.
Negotiating to best meet each department's objectives is not the best option, because it may result in compromises or trade-offs that may not benefit the product or the company as a whole, and it may not align with the company's objectives. Delegating the decision to be made by the product sponsor is not the best option, because it may not involve the participation and collaboration of the other stakeholders, and it may not align with the company's objectives. : 1 PMI Professional in Business Analysis (PMI-PBA) Examination Content Outline, page 10-11; 2 Business Analysis for Practitioners: A Practice Guide, page
133-134
NEW QUESTION # 95
A business analyst is reviewing a discrepancy report after a test session. The discrepancy report has revealed a defect that the business analyst must address.
Which of the following criteria should the business analyst use to identify the appropriate response to the defective test result?
- A. Inspect the requirements traceability matrix to verify if the requirement is connected to a use case.
- B. Determine if the defect is in the solution developed, in the original requirement or in the test case.
- C. Perform an impact analysis and open a change request to include the revised requirement in the next baseline.
- D. Verify that the corresponding requirement was appropriately signed off by the requesting stakeholder.
Answer: B
Explanation:
Explanation/Reference: https://www.wisdomjobs.com/e-university/business-analyst-tutorial-3/validate-solution-12447.html
NEW QUESTION # 96
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