Pass Pegasystems PEGACPBA24V1 Exam Info and Free Practice Test [Q51-Q68]

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Pass Pegasystems PEGACPBA24V1 Exam Info and Free Practice Test

New 2026 Latest Questions PEGACPBA24V1 Dumps - Use Updated Pegasystems Exam

NEW QUESTION # 51
In the following partial case life cycle, a manager must contact a job applicant to schedule an interview. The interview should be scheduled within 2 business days after the manager qualifies the applicant, although 1 business day is preferable.
To meet this requirement, you apply a goal and deadline to the ______.

  • A. Schedule Interview process
  • B. Interview stage
  • C. Case type
  • D. Schedule Interview step

Answer: D


NEW QUESTION # 52
Select each use case on the left and drag it to the appropriate router on the right.

Solution:

Determine whether the given solution is correct? Response:

  • A. Correct
  • B. Incorrect

Answer: A


NEW QUESTION # 53
During testing, you notice that the Send case status email step does not send an email. Which work item do you create in Agile Workbench to address this issue?
Response:

  • A. Bug
  • B. Status
  • C. Feedback
  • D. User Story

Answer: A


NEW QUESTION # 54
Which two scenarios describe the appropriate use of an Approve/Reject Step? (Choose Two)

  • A. Customers place online orders, adding items, shipping, and payment information. Different teams handle fulfillment based on the department.
  • B. Employees submit self-evaluations. If the manager finds it sufficient, the Case continues; if not, it routes back to the employee.
  • C. Customers submit high-priority support requests. If validated as severity 1, the Case routes to a high- priority CSR; otherwise, to the general CSR Work Group.
  • D. Employees submit expense reports. If expenses are less than USD1000, the Case is routed to the employee's direct manager; otherwise, to the department manager.

Answer: B,D

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
This question tests Approve/Reject step usage.
* A: Correct. Expense report routing based on amount uses Approve/Reject for manager approval. Extract Pega Academy, Process Design - Approvals: "Approve/Reject steps route tasks for approval, supporting conditional routing."
* B: Correct. Self-evaluation approval with rework uses Approve/Reject. Extract: Pega Academy, Process Design - Approvals: "Approve/Reject steps allow approval or return for rework."
* C: Incorrect. Order fulfillment routing is assignment-based, not approval. Extract: Pega Academy, Process Design - Routing: "Routing to teams uses assignment routing, not Approve/Reject." Pega Academy, Business Architect '23 Mission; CPBA Study Guide 8.8, Approvals; Pega Help, Configuring Approve/Reject Steps.


NEW QUESTION # 55
Consider this requirement for a business transaction:
* If approved, the request is forwarded to the Fulfilment department
* If the manager rejects the request, it is sent back to the employee for reconciliation or cancellation
* The Fulfillment department will process the request if the requested items are in stock An employee submits a request to purchase equipment. The request is sent to the manager for review and approval.
Select the case life cycle design that most closely follows the guidelines for identifying and naming stages.

  • A. Option B
  • B. Option A
  • C. Option C
  • D. Option D

Answer: D


NEW QUESTION # 56
An application allows consultants to enter their hours on a project on a weekly basis. Consultant hours must be approved by both their manager and the project supervisor. The approvals can be performed in any order.
How do you configure the approvals in the application?
Response:

  • A. Configure a single cascading approval based on an authority matrix.
  • B. Add an optional process to each approval in the appropriate stage.
  • C. Configure a parallel process for each of the required approvals.
  • D. Add the manager approval to an alternate stage in the case life cycle.

Answer: C


NEW QUESTION # 57
A list report includes columns for purchase requests and regional cost centers. A manager wants the report to show the total number of purchase requests for each of the regional cost centers.
How do you configure the report definition?

  • A. Filter the results so that only cost center and purchase requests are included in the report
  • B. Use the purchase requests column to group the cost centers
  • C. Summarize the purchase requests column by count
  • D. Summarize the regional cost centers by count

Answer: C


NEW QUESTION # 58
Consider the following user story: As an account owner, I want to be able to add a member to my account so I can give the member temporary access. Which two questions help you define the fields for the user view?
(Choose two.)

  • A. What fields does the account owner need to see to be able to add a temporary member?
  • B. Do the fields about the temporary member needs to be displayed in multiple languages?
  • C. How do the fields for the temporary member needs to be displayed?
  • D. Will field information about the temporary member be stored in an external database?

Answer: A,C


NEW QUESTION # 59
wants an application to process a new customer loyalty account that the store uses for marketing and customer retention efforts. The customer enters their correct information. The data is stored in a data relationship with an external data source.
Which type of data relationship do you create?

  • A. A data reference field
  • B. A case reference field
  • C. An embedded data field
  • D. A query field

Answer: A

Explanation:
For an application to process a new customer loyalty account with data stored in a data relationship with an external data source, you should create adata reference field.
* Data Reference Field:This field type allows the application to reference and use data from an external source without embedding it directly within the case. This is suitable for maintaining up-to-date information and integrating with external systems.
References:
Pega Academy: Data Management
Pega Documentation: Data Relationships and Integration


NEW QUESTION # 60
You are preparing to delegate a number of business rules. What three prerequisite actions must be taken before preparing to delegate a number you can delegate the business rules? (Choose three.)

  • A. Ensure the delegated rules are added to a locked ruleset
  • B. Ensure a ruleset exists for the users who will manage the delegated rules
  • C. Ensure the delegated ruleset exists in the Production rulesets list
  • D. Ensure an access group exists for the users who will manage the delegated rules
  • E. Ensure a ruleset that will contain the delegated rules exists

Answer: B,C,D


NEW QUESTION # 61
To determine how to process a loan application, you configure an application to evaluate an applicant's credit score for a mortgage loan Case.
- If the credit score of the applicant is >700, the Case goes immediately to underwriting.
- If the credit score of the applicant is <500, the applicant is sent an email denying the loan application.
- Otherwise, the Case requires a follow-up review by a loan officer.
Which flow correctly captures the business decisions described?
Response:

  • A.
  • B.
  • C.
  • D.

Answer: B


NEW QUESTION # 62
Tom Jones' request for a credit card dispute is an example of which of the following?
Response:

  • A. A case
  • B. A case type
  • C. A task
  • D. A service

Answer: B


NEW QUESTION # 63
How does an application determine the default action for a user at an assignment?
Response:

  • A. The connector or local flow action that appears first when listed alphabetically is the default action.
  • B. The flow action that is associated with the "Default" connector type in the flow is the default action.
  • C. The connector flow action with the greatest likelihood value is the default action.
  • D. The connector or local flow action with the greatest likelihood value is the default action.

Answer: A


NEW QUESTION # 64
Which requirement can you satisfy by using an optional action?

  • A. Require a separate approval Process whenever an order exceeds USD 10,000.
  • B. Reassign any Task that remains open after three days to another user.
  • C. An application randomly sends a survey to customers after case resolution.
  • D. Allow a user to transfer a Case to another employee at any Stage.

Answer: D

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
This question tests optional actions.
* A: Incorrect. Random surveys use decision logic.Extract: Pega Academy,Decision Management:
"Random actions use decision rules."
* B: Incorrect. Reassignment uses SLAs.Extract: Pega Academy,Process Design: "SLAs handle task reassignment."
* C: Correct. Transfers are optional actions.Extract: Pega Academy,Case Management: "Optional actions allow case transfers at any stage."
* Pega Academy,Business Architect '23 Mission; CPBA Study Guide 8.8, Optional Actions; Pega Help, Configuring Optional Actions.


NEW QUESTION # 65
As part of a reservation case type that manages car rentals, clients can review their past rentals, clients can review their past rentals by selecting from a list of rental cases. What field type do you configure to achieve this behavior?
Response:

  • A. Case reference
  • B. Embedded data
  • C. Query
  • D. Data reference

Answer: A


NEW QUESTION # 66
Drag the term from the bottom to the appropriate business case on the left.

Solution:

Determine whether the given solution is correct? Response:

  • A. Correct
  • B. Incorrect

Answer: A


NEW QUESTION # 67
A survey is sent to a customer via email. How do you configure a solution to ensure the email includes the case ID for the survey?

  • A. Create a required field for the case ID that must be entered by a user during the case process prior to sending the survey
  • B. Create a process using the Send Email step allowing representatives to quickly add the case ID to the email
  • C. Delegate a business rule so representatives can customize the email content as needed on a case-by-case basis
  • D. Use the Insert Property feature of a Send Email step to add the case ID when composing the message dialog

Answer: B


NEW QUESTION # 68
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