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HP HP2-B116 Exam Syllabus Topics:

HP Selling HP Document Solutions Sample Questions:

1. When a salesperson approaches a customer about the need for print management solutions, which issues should be discussed?

A) resource constraints, decreasing budgets, adapting to change, and ROI
B) the need to print specific font and printing checks with special inks and toners
C) customization of document output for specific process steps
D) protection of intellectual data form research and development, and finances

2. How does do some copier manufacturers obtain the customer's commitment to take their solution proposals seriously?

A) They gain a commitment from the customer to present their findings to the purchasing department.
B) They secure an executive audience for the presentation of their executive summary.
C) They secure a meeting of all the users toestablish their "pain points."
D) They draft an agreement to buy up any existing copier contracts from the customer.

3. How can HP Web Jetadmin assist in the proactive management of a printing and imaging infrastructure?

A) by issuing purchase orders to supplies resellers and tracking the purchase orders throughout the purchase process
B) by assisting in the management of workflow
C) by assisting in the deployment, support, and consumables management, together with on-going reporting and optimization of the fleet
D) by billing for individual print usage

Solutions: