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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

1. A project team in charge of implementing Slack plans to check in with their executive team three months after the launch. The goal of this check-in meeting is to define the success of Slack at the organization.
What should the team do to prepare for this milestone most effectively?

A) Meet with key business units to identify and measure opportunities to improve productivity using Slack.
B) Prepare to show the executive team the admin console so they understand the depth of settings and policies available in Slack.
C) Display the number of weekly active members in Slack, trending from the beginning of the launch to the three-month mark.
D) Show the progress that has been made on configuring single sign-on (SSO) and training the IT help desk team on Slack's admin capabilities.

2. You're a Workspace Owner who recently launched Slack at your company. Google Calendar is one of the essential productivity apps used by everyone in the company. You want to ensure that your colleagues can all access their Google Calendars from Slack.
What is the best way to enable the Google Calendar app for all members of your workspace?
(Select the best answer.)

A) Pre-approve the Google Calendar integration so users have the option to easily enable their own calendar apps.
B) Direct all users to integrate their Google Calendar app by posting instructions in your #announcements channel and linking to the app's page in the Slack Apps Directory.
C) Use the Admin API to automate approvals for Google Calendar app requests.
D) Connect Google Calendar to your company's email domain, and enable domain-wide authentication for Google Calendar app in Slack to automatically install the app for all users.

3. You're a Slack admin for SealBox, a company specializing in waterproof laptop cases. In preparation for a new product launch, SealBox partners with an advertising agency, Ad Heroes Inc. You create a Slack Connect channel and share it with Ad Heroes' Slack workspace.
The members of the Ad Heroes team are concerned about losing access to messages and files shared in the channel once the project ends and the channel is disconnected.
What will happen once the channel is disconnected? (Select the best answer.)

A) Ad Heroes will keep an archived version of the channel, but only files posted by Ad Heroes' workspace members will be visible in the channel.
B) All organizations will retain full access to the channel's history and can continue to use it as normal.
C) Ad Heroes will retain full control over the channel's history and can continue to post messages and files in it as normal.
D) The channel will be archived on Ad Heroes' workspace, but all messages and files shared by both organizations will remain accessible.

4. You're an Org Admin for an organization with sales associates traveling globally.
You need to ensure Slack mobile access remains secure even if a device is lost or stolen.
What is the best option to increase the likelihood of keeping information on mobile devices secure?
(Select the best answer.)

A) Require mobile devices to have a passcode.
B) Require users to sign out of Slack on their mobile device when it's not in use.
C) Do not allow Slack app download on corporate mobile devices.
D) Turn on Mobile Session Duration to invoke an automatic logout from the Slack mobile app after a specified time frame.

5. Mayim, the Chief Human Resources Officer at Large Inc, is concerned that her team communicates mostly via direct messages rather than channels. She wants to know if the HR workspace is lagging behind the rest of the organization.
What information should the Workspace Admin provide to help Mayim?

A) Instructions on how to conduct a poll in channel asking members if they've been using channels or direct messages, using emoji for responses
B) The percentage of messages sent via direct message in the HR workspace to the organization's overall percent of direct messages
C) The number of messages posted in the #help-hr triage channel over the past 30 days
D) The statistic that HR is typically a more confidential function than other teams and should expect to have more information in direct message

Solutions: