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  • Total Questions: 79
  • Updated on: Nov 10, 2026
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Salesforce Energy-and-Utilities-Cloud Exam Syllabus Topics:

TopicDetails
Topic 1
  • Implementation: The topic assesses the ability to configure Energy and Utilities Cloud to meet business models, manage licenses, set up order capture, and enable post-sales processes. It also measures proficiency in executing data migration, integrating third-party systems, and deploying relevant components.
Topic 2
  • Solution Design: Solution design evaluates expertise in mapping Energy and Utilities Cloud components to current architectures and crafting future state designs that fulfill business and data model requirements. Energy and Utilities Cloud professionals must demonstrate the ability to define architecture, processes, and security considerations while leveraging deployment tools.
Topic 3
  • Test and Deploy Energy and Utilities Cloud Applications and Solutions: This topic evaluates the capacity of Energy and Utilities Cloud professionals to outline and execute a deployment plan that integrates Salesforce core and Vlocity components. Mastery includes validating processes, enabling user testing, and managing UAT milestones.
Topic 4
  • Discovery: Mastering discovery ensures proficiency of Energy and Utilities Cloud professionals in understanding and documenting customer needs, aligning stakeholder requirements, and analyzing current business processes for Energy and Utilities Cloud solutions. This foundational topic measures the ability to identify gaps in processes and architecture compared to standard product capabilities.

Reference: https://trailheadacademy.salesforce.com/certificate/exam-energy-and-utilities-cloud-ap---AP-207

Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:

An energy company provides gas, electricity, and warranty services to its customers. When a customer calls for help, the agent needs to see the products and services they have purchased.
Which object does the Energy and Utilities Cloud data model use to store this information?

  • A. Asset
  • B. Premise
  • C. Account
  • D. Contract
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

A customer has recently installed Energy and Utilities Cloud Which specific license enables an energy company ' s partners to access applications via a web portal?

  • A. Energy and Utilities Base
  • B. Energy and Utilities Base Service
  • C. Energy and Utilities Base for Digital Experience Partner
  • D. Energy and Utilities Cloud for Digital Experience User
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Explanation: Only visible for PrepAwayExam members. You can sign-up / login (it's free).

Two people own one home. They have different preferences for receiving notifications. One wants texts and emails, while the other prefers emails only. h How and where can the energy company hold this information?

  • A. Use the existing notification preference fields in the Party object.
  • B. Create a custom object associated with the Account with notification preferences.
  • C. Extend the Account, Contact, and Relationship objects with new fields for notification preferences.
  • D. Extend the Service Account object with new fields for notification preferences.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

An energy company implemented Energy and Utilities Cloud and deployed the Utility Self-Serve Portal. The next phase of the implementation includes a requirement to show a consumption history graph on the Self- Serve Portal.
What three things are needed to meet the requirement?

  • A. Use a standard graph component available in the Utility Self-Serve Portal Application as a starting point Then, modify the component and connect it to the right data source using integration procedures
  • B. Ask IT where the most suitable source of data that provides the required usage detail is. Assess the next steps based on the findings.
  • C. Develop or configure integration between Energy and Utilities Cloud and the source system that contains the required data
  • D. Develop a new graph component to show the usage data, and connect it to the data source using integration procedures.
  • E. Develop or configure integration between Energy and Utilities Cloud and the energy company ' s customer information system to get the monthly usage information
Reveal Solution  Discussion  0

Correct Answer: A,C,E  🗳️

Explanation: Only visible for PrepAwayExam members. You can sign-up / login (it's free).

An energy company needs to migrate its legacy data to Energy and Utilities Cloud. What ' s the recommended first step to ensure a proper migration process?

  • A. Establish a testing and validation process to ensure that the data is accurate and complete
  • B. Clean, transform, and format the source data to meet the requirements of the Energy and Utilities Cloud Data Model
  • C. Migrate the data using one of the available tools, such as the Salesforce Data Loader or third party data migration tools.
  • D. Assess the data m the legacy system to determine what needs to be migrated and what can be left behind
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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