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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You support a Microsoft Lync Server 2013 Enterprise pool deployed in a high availability configuration for Back End Servers named Backend1 and Backend2. You execute the Get-CSDatabaseMirrorState cmdlet and discover the following errors. WARNING: Cannot connect to database server "BackEnd2.contoso.com".Message: A network- related or instance-specific error occurred whileestablishing a connection to SQL Server. The server was not found or was notaccessible. Verify that the instance name is correct and that SQL Server isconfigured to allow remote connections. (provider: Named Pipes Provider, error: 40 - Could not open a connection to SQL Server)DatabaseName : rtcabStateOnPrimary : PrincipalStateOnMirror : StatusUnavailableMirroringStatusOnPrimary :synchronizedMirroringStatusOnMirror :DatabaseName : rtcxdsStateOnPrimary : PrincipalStateOnMirror : StatusUnavailableMirroringStatusOnPrimary :synchronizedMirroringStatusOnMirror You need to resolve the connectivity issue and bring up the mirror databases to the synchronized state between the Back End Servers. What should you do?

A) From the Front End Server, create the inbound rule on the firewall.
B) From the mirror Back End Server, create the inbound rule on the firewall.
C) Run the Invoke-CsPoolFailOver cmdlet.
D) Run the Test-CsDatabase cmdlet.

2. DRAG DROP You support a customer's datacenter with Microsoft Lync Server 2013. All servers are members of an Active Directory Domain Services (AD DS) forest that is operating at a Windows Server 2003 forest functional level. Client computers run either Lync 2013 client or Office Communicator R2. Lync Server 2013 enhanced presence privacy mode is enabled. A user reports that her presence and contact information is accessible to users who have not been authorized to view it. You need to prevent unauthorized users from accessing the user personal information. Which three actions should you perform in sequence? (To answer, move the appropriate three actions from the list of actions to the answer area and arrange them in the correct order.)

3. DRAG DROP
You support a customer whose network environment includes Microsoft Lync Server 2013. Your environment is connected to a third-party network that is supported as a peer IP Private Branch Exchange (PBX) by using direct Session Initiation Protocol (SIP). Both environments are configured properly, and call routing is functional within the two domains.
Media Bypass is configured. Protocols used to specify quality of service (QoS) feedback, synchronization between media streams, and Secure Real-time Transport Protocol (SRTP) are not supported. Users report that they experience poor audio quality when calling public switched telephone network (PSTN) numbers. You need to improve call quality when calling PSTN numbers. Which PowerShell cmdlet should you use with each parameter? (To answer, drag the appropriate cmdlet to the correct parameter or parameters. Each cmdlet may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.)

4. You are a member of the CsAdministrator group that supports a Microsoft Lync Server 2013 datacenter. The datacenter consists of one pool. You implement Enterprise Voice. You do not have Call Admission Control (CAC) enabled. A user reports that when she receives a call to her Private Branch Exchange (PBX) phone, she doesn't get notified in her Lync Client. Other users do not have this problem. You need to ensure that the user is notified by Lync when a call comes in. What should you do?

A) Change the voice policy to enable Simultaneous Ring reroute.
B) Change the users' Telephony setting to Remote call control.
C) Change the voice policy to disable Public Switched Telephone Network (PSTN) reroute.
D) Change the users' Telephony setting to Enterprise Voice.

5. DRAG DROP You support Microsoft Lync Server 2013 servers in your customer's company network. The Lync topology includes one site named HQ, with two servers named LyncFE.contoso.com and LyncDir.contoso.com. The servers use Kerberos authentication for web services. The Kerberos authentication account name is contoso\kerberos. he account has been accidentally deleted from the Active Directory Domain Services (AD DS) database. Users are unable to sign in to Lync. ou need to restore Kerberos authentication. You remove
Kerberos assignment
for the missing
account and enable the topology. n which order should you perform the next actions? (To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.)

Solutions: