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HP HP0-M21 Exam Syllabus Topics:

SectionObjectives
Topic 1: Discovery and Population Methods- Data reconciliation rules
  • 1. Identification and merging rules
    • 2. Duplicate CI handling
      - Automated discovery processes
      • 1. Agent-based discovery
        • 2. Agentless discovery
          Topic 2: Administration and Configuration- Maintenance operations
          • 1. Backup and restore
            • 2. Performance monitoring
              - System configuration
              • 1. System settings and tuning
                • 2. User roles and permissions
                  Topic 3: HP Universal CMDB (UCMDB) Architecture- Integration mechanisms
                  • 1. Integration adapters and APIs
                    • 2. Data import and reconciliation
                      - Core components of HP UCMDB
                      • 1. Discovery and integration layers
                        • 2. Server and database components
                          Topic 4: Reporting and CMDB Usage- Operational usage
                          • 1. Change and incident impact analysis
                            • 2. IT service management integration
                              - Reporting mechanisms
                              • 1. Custom report generation
                                • 2. Standard reports
                                  Topic 5: Configuration Management Database (CMDB) Fundamentals- Data modeling in CMDB
                                  • 1. Normalization and data structure principles
                                    • 2. Relationships between CIs
                                      - CMDB concepts and purpose
                                      • 1. Configuration items (CI) lifecycle
                                        • 2. CMDB architecture overview

                                          HP Universal Configuration Management Database Foundation Sample Questions:

                                          1. Which best describes a causal relationship?

                                          A) Causal relationship defines the root cause for an event
                                          B) Causal relationship is a relationship between CIs where one node affects another
                                          C) Causal relationship is a specific type of link in the CMDB
                                          D) Causal relationship determines the inputs for a correlation rule


                                          2. There are advantages and disadvantages of dynamic Federation. Which statement correctly defines the dynamic Federation disadvantages?

                                          A) API on the data source could change
                                          B) Performance of queries is depended on access to the other application
                                          C) The CIs and relationship could be old data and not synchronized
                                          D) A capacity could be a problem if the data source is large


                                          3. Which items are in the "Edit Configuration Item Type"? Select two.

                                          A) Inherit
                                          B) Index
                                          C) Visible
                                          D) Upper Case


                                          4. When is the attribute condition used? Select three.

                                          A) When we want to focus on particular CI
                                          B) When we want to display full results from the TQL
                                          C) When we want to focus on a group of CIs
                                          D) When we want to filter the result from the TQL
                                          E) When we want to add a Constraints by the value of an attribute


                                          5. Which standard reporting option does not create output reports?

                                          A) export to Comma separated value (CSV), Excel, or Extensible Markup Language (XML)
                                          B) print in Printer friendly format or to Portable Document Format (PDF)
                                          C) generate a Bar Graph or Pie Chart
                                          D) publish to HTML


                                          Solutions:

                                          Question # 1
                                          Answer: B
                                          Question # 2
                                          Answer: B
                                          Question # 3
                                          Answer: B,C
                                          Question # 4
                                          Answer: A,D,E
                                          Question # 5
                                          Answer: C

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