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Google Associate-Google-Workspace-Administrator Exam Syllabus Topics:

TopicDetails
Topic 1
  • Configuring Services: This section of the exam evaluates the expertise of IT Systems Engineers and emphasizes configuring Google Workspace services according to corporate policies. It involves assigning permissions, setting up organizational units (OUs), managing application and security settings, and delegating Identity and Access Management (IAM) roles. The section also covers creating data compliance rules, applying Drive labels for data organization, and setting up feature releases such as Rapid or Scheduled Release. Candidates must demonstrate knowledge of security configurations for Google Cloud Marketplace applications and implement content compliance and security integration protocols. Furthermore, it includes configuring Gmail settings such as routing, spam control, email delegation, and archiving to ensure communication security and policy alignment across the organization.
Topic 2
  • Supporting Business Initiatives: This section of the exam measures the skills of Enterprise Data Managers and covers the use of Google Workspace tools to support legal, reporting, and data management initiatives. It assesses the ability to configure Google Vault for retention rules, legal holds, and audits, ensuring compliance with legal and organizational data policies. The section also involves generating and interpreting user adoption and usage reports, analyzing alerts, monitoring service outages, and using BigQuery to derive actionable insights from activity logs. Furthermore, candidates are evaluated on their proficiency in supporting data import and export tasks, including onboarding and offboarding processes, migrating Gmail data, and exporting Google Workspace content to other platforms.
Topic 3
  • Data Access and Authentication: This section of the exam evaluates the capabilities of Security Administrators and focuses on configuring policies that secure organizational data across devices and applications. It includes setting up Chrome and Windows device management, implementing context-aware access, and enabling endpoint verification. The section assesses the ability to configure Gmail Data Loss Prevention (DLP) and Access Control Lists (ACLs) to prevent data leaks and enforce governance policies. Candidates must demonstrate an understanding of configuring secure collaboration settings on Drive, managing client-side encryption, and restricting external sharing. It also covers managing third-party applications by controlling permissions, approving Marketplace add-ons, and deploying apps securely within organizational units. Lastly, this section measures the ability to configure user authentication methods, such as two-step verification, SSO integration, and session controls, ensuring alignment with corporate security standards and compliance requirements.
Topic 4
  • Troubleshooting: This section of the exam measures the skills of Technical Support Specialists and focuses on identifying, diagnosing, and resolving issues within Google Workspace services. It tests the ability to troubleshoot mail delivery problems, interpret message headers, analyze audit logs, and determine root causes of communication failures. Candidates are expected to collect relevant logs and documentation for support escalation and identify known issues. The section also evaluates knowledge in detecting and mitigating basic email attacks such as phishing, spam, or spoofing, using Gmail security settings and compliance tools. Additionally, it assesses troubleshooting skills for Google Workspace access, performance, and authentication issues across different devices and applications, including Google Meet and Jamboard, while maintaining service continuity and network reliability.
Topic 5
  • Managing Objects: This section of the exam measures the skills of Google Workspace Administrators and covers the management of user accounts, shared drives, calendars, and groups within an organization. It assesses the ability to handle account lifecycles through provisioning and deprovisioning processes, transferring ownership, managing roles, and applying security measures when access needs to be revoked. Candidates must understand how to configure Google Cloud Directory Sync (GCDS) for synchronizing user data, perform audits, and interpret logs. Additionally, it tests knowledge of managing Google Drive permissions, lifecycle management of shared drives, and implementing security best practices. The section also focuses on configuring and troubleshooting Google Calendar and Groups for Business, ensuring proper access control, resource management, and the automation of group-related tasks using APIs and Apps Script.

Reference: https://cloud.google.com/certification/associate-google-workspace-administrator

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Google Associate Google Workspace Administrator Sample Questions:

Your organization has offices in Canada, Italy, and the United States. You want to ensure employees can access corporate Gmail and Drive only from these geographic locations. What should you do?

  • A. Use context-aware access to create access levels based on the geographic location and assign them to Gmail and Drive.
  • B. Create data protection rules that allow access from only three geographic locations.
  • C. Create address lists to restrict email delivery and block Google Doc notifications.
  • D. Require the use of corporate devices for any access to corporate Gmail and Drive.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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The legal department at your organization is working on a time-critical merger and acquisition (M&A) deal. They urgently require access to specific email communications from an employee who is currently on leave. The organization's current retention policy is set to indefinite. You need to retrieve the required emails for the legal department in a manner that ensures data privacy.
What should you do?

  • A. Ask a colleague with delegate access to the employee's mailbox to identify and forward the relevant emails to the legal department.
  • B. Instruct the IT department to directly access and forward the relevant emails to the legal department.
  • C. Temporarily grant the legal department access to the employee's email account with a restricted scope that is limited to the M&A-related emails.
  • D. Use Google Vault to create a matter specific to the M&A deal. Search for relevant emails within the employee's mailbox. Export and share relevant emails with your legal department.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Explanation: Only visible for PrepAwayExam members. You can sign-up / login (it's free).

Your company has offices in several different countries and is deploying Google Workspace.
You're setting up Google Calendar and need to ensure that, when a user is creating a Google Calendar event, rooms are suggested in a nearby office. What should you do?

  • A. Add your users to Google Groups by location. Add room resources to the corresponding groups.
  • B. Add your users to organizational units (OUs) by location. Add room resources to the corresponding OUs.
  • C. Assign building ID, floor name, and floor section to define users' work locations based on defined buildings and rooms.
  • D. Restrict room sharing to a dynamic group based on user location.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Explanation: Only visible for PrepAwayExam members. You can sign-up / login (it's free).

Your company operates several primary care clinics where employees routinely work with protected health information (PHI). You are in the process of transitioning the organization to Google Workspace from a legacy communication and collaboration system. After you sign the Business Associate Agreement (BAA), you need to ensure that data is handled in compliance with regulations when using Google Workspace. What should you do?

  • A. Disable integrations with third-party apps and turn off non-core Google services.
  • B. Implement a third-party backup service that is also compliant with Google Workspace core services.
  • C. Create a label for Google Drive content to help employees identify sensitive data.
  • D. Instruct the staff to not store any PHI in Google Workspace core services, including Google Drive, Docs, Sheets, and Keep.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Explanation: Only visible for PrepAwayExam members. You can sign-up / login (it's free).

A user in your organization received a spam email that they reported for further investigation. You need to find out more details and the scope of this incident as quickly as possible. What should you do?

  • A. Conduct a search to find all emails sent by the sender by using the Gmail API.
  • B. Conduct an Email reports search to find this email and all of the email's recipients.
  • C. Conduct a search in the security investigation tool to find this email, and identify whether additional users were affected.
  • D. Conduct a Vault search to find this email and identify if additional users were affected.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Explanation: Only visible for PrepAwayExam members. You can sign-up / login (it's free).

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