Yes. PrepAwayExam offers a free PDF demo of the EX0-001 practice questions so you can check the quality, the format, and the difficulty level before you spend anything. After you purchase, you also receive 365 days of free updates, and if the product expires you can extend the update service at a 50% discount from your member zone.

The EX0-001 exam contains 40 questions and gives you 60 minutes to complete them. That works out to a brisk pace, so you cannot afford to stall on a single tricky item — flag it, move on, and circle back if time allows. Before exam day, run at least two timed mock sessions with the PrepAwayExam desktop or online test engine; practicing against a real clock turns the official time limit into a comfortable rhythm instead of a source of panic.

The EX0-001 exam (full name: ITIL Foundation (syllabus 2011)) is a EXIN certification exam that leads to the ITIL Foundation Certificate in IT Service Management (ITIL v3 / 2011 syllabus) credential, positioned at the Foundation level. It validates the skills EXIN expects from professionals working with its technologies, and passing it is the key step toward getting certified. It also sits within a broader certification path that includes ITIL Intermediate, ITIL Expert, ITIL Managing Across the Lifecycle.

The EXIN ITIL Foundation (syllabus 2011) exam is organized into 2 domains. The main areas include ITIL Service Lifecycle, Service Management as a Practice. Scroll up to the exam syllabus section on this page for the complete topic-by-topic outline.

No formal prerequisites required

Eligibility requirements can change, so before you register, confirm the latest criteria on the official EXIN exam page.

To pass the EX0-001 exam you need a score of 65% (26/40), and the official registration fee is Varies by region and test provider. Keep in mind that a failed attempt comes at full price: retaking the exam means paying the entire fee again. A smart way to protect that investment is to self-test first — work through the 424 practice questions at PrepAwayExam until your timed scores sit comfortably above the passing line before you book a seat.

EXIN recommends the following training resources for the EXIN ITIL Foundation (syllabus 2011):

• ITIL Foundation Training (EXIN Accredited Providers)
• ITIL 4 Overview (for conceptual understanding of ITIL evolution)

Official courses build the theory; pair them with the 424 practice questions from PrepAwayExam to turn that knowledge into exam-ready speed and accuracy.

Delivery is instant: you can download your purchase right after payment, and a copy is sent to your email within one minute. If nothing arrives within 2 hours, check your spam folder and contact our support team. There is no limit on how many computers you can install the software on.

If you take the EX0-001 exam within 60 days of your purchase and do not pass, you can apply for a full refund under the PrepAwayExam money back guarantee. To file a claim, submit a scan of your exam enrollment slip together with the official score report (PDF) within 2 days of taking the exam, and your claim will be processed within 7 days. The candidate name must match the payer name, and the policy does not apply to exams taken within 3 days of purchase, to purchases where the exam was never actually taken, or to free materials and expired orders. Prefer an alternative? Instead of a refund, you can exchange your purchase for two free exam products of equal value while keeping the update service on your original product.

You can register for the EXIN ITIL Foundation (syllabus 2011) through the official channels below:

• EXIN Official Registration Portal

The EX0-001 exam is delivered Available via online proctoring or authorized test centers, so choose the option that best fits your schedule when you book.