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Cisco Introducing Cisco Voice and Unified Communications Administration Sample Questions:

1. An administrator wants to see how long a specific IP phone extension is in use during a given period of time. What CAR tool feature would the administrator use?

A) System Reports > Traffic > Summary by Phone Number
B) User Reports > Top N > By Duration
C) CDR > Search > By Call Precedence Level
D) Device Reports > Route Patterns/Hunt Groups > Route and Line Group Utilization

2. You successfully added a call park feature for the IP phone that is registered with Cisco Unified Communications Manager Express. What needs to be done on Cisco Unified CME for the call park softkey to appear on the IP phone screen?

A) You cannot add the call park feature to an existing configured IP phone. You have to delete the IP phone configuration first, and then start configuring it again.
B) The call park feature is not supported on Cisco Unified CME.
C) You do not need to do anything. It will appear once the configuration is done.
D) Restart the IP phone.

3. To obtain CDR information, which application is used?

A) Cisco Unified Serviceability
B) Cisco Unified Reporting
C) Disaster Recovery System
D) Cisco Unified Operating System Administration
E) Cisco Unified Communications Manager Administration
F) Cisco Unified Communications Manager Call Detail Record Analysis and Reporting tool

4. Which web-based tool is used to access Cisco Unified Communications Manager CDR Analysis and Reporting?

A) Cisco Unified Serviceability
B) Cisco Unified CM Administration
C) Cisco Unified Reporting
D) Cisco Unified CDR Administration

5. A voice engineer is updating a user extension in Cisco Unity Connection using the Sync Users option. Which two settings must be updated in Cisco Unified Communications Manager to successfully update the Cisco Unity Connection? (Choose two.)

A) primary extension in the user profile
B) soft key template on the user device
C) primary MAC address of the IP phone
D) primary extension on the user device
E) user IP phone firmware
F) UC profile in the user profile

Solutions: