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Cisco 350-030 Exam Syllabus Topics:

SectionObjectives
Topic 1: Call Control and Dial Plans- Call routing and call admission control
- Dial plan design and implementation
Topic 2: Cisco Unified Communications Manager (CUCM)- CUCM architecture and components
- Device configuration and management
Topic 3: IP Telephony Fundamentals- Signaling protocols (SIP, H.323, MGCP)
- Voice over IP (VoIP) basics and protocols
Topic 4: Voice Applications and Services- Conferencing and collaboration services
- Voicemail and unified messaging integration
Topic 5: Voice Gateways and PSTN Integration- Gateway configuration and interoperability
- PSTN connectivity and signaling
Topic 6: Quality of Service (QoS) for Voice- Traffic shaping and prioritization
- QoS mechanisms for voice traffic

Cisco CCIE Voice Written Sample Questions:

1. Users are complaining that the music on hold marketing files for this month are not being played when users are placed on hold. Which three of these do you need to verify? (Choose three.)

A) the new music files are in the correct format to be used with Cisco Unified Communications Manager
B) the IP voice media streaming application has been stopped and restarted
C) a new directory has been created for the new media files
D) users have selected the correct MoH files for customer calls
E) the location of the new music files is what the MoH server expects


2. Which three statements are true about multicast IGMP snooping? (Choose three.)

A) When the switch hears the IGMP host report from a host for a particular multicast group, the switch adds the host's port number to the associated multicast table entry.
B) An IP multicast stream to the IP host can be stopped only by an IGMP leave message.
C) When a host in a multicast group sends an IGMP leave message, only that port is deleted from the multicast group.
D) IGMP snooping does not examine or snoop Layer 3 information in packets that are sent between the hosts and the router.
E) A switch that is running IGMP snooping examines every multicast data packet to verify whether it contains any pertinent IGMP "must control" information.
F) IGMP control messages are transmitted as IGMP multicast packets so that they can be distinguished from normal multicast data at Layer 2.


3. Refer to the exhibit.

This Cisco Unified Communications Manager trace shows a SIP message that was sent by a SIP Cisco Unified IP Phone 7965 to Cisco Unified Communications Manager. Which of these about the content of this SIP message is correct?

A) phone registration message to the secondary Cisco Unified Communications Manager during a server failover
B) phone registration message to the primary Cisco Unified Communications Manager during fallback
C) keepalive message to the secondary Cisco Unified Communications Manager
D) phone registration message to the primary Cisco Unified Communications Manager
E) keepalive message to the primary Cisco Unified Communications Manager


4. Which two of these are possible reasons why a JTAPI subsystem might have the status PARTIAL_SERVICE? (Choose two.)

A) The CTI Manager service is not running on Cisco Unified Communications Manager.
B) There is an error in one of the scripts being loaded.
C) The JTAPI user password is not correct.
D) A referenced CTI Route Point is not associated with the JTAPI user.
E) Cisco Unified Contact Center is not able to resolve the host name of Cisco Unified Communications Manager.


5. Refer to the exhibit.

Which two statements about this debug message that was captured from a Cisco IOS H.323 gateway are correct? (Choose two.)

A) If this gateway is able to accept the call, it should respond with an H.225 call proceeding message.
B) If this gateway is able to accept the call, it should respond with an H.225 setup ACK message.
C) Neither gateway is allowed to begin RTP transmission until the H.225 connect message is sent.
D) The called-party number is 2000.
E) The calling-party number is 2000.
F) If this gateway is able to accept the call, it should respond with an H.225 connect ACK message.


Solutions:

Question # 1
Answer: A,B,E
Question # 2
Answer: A,C,E
Question # 3
Answer: E
Question # 4
Answer: B,D
Question # 5
Answer: B,E

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