Exam Name: Avaya Small and Medium Enterprise (SME) Communications Solutions Exam
Certification Provider: Avaya
Corresponding Certification: Avaya-Certification
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Avaya 3000.3 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Maintenance and Troubleshooting | - Fault resolution
|
| Topic 2: SME Communications Solutions Overview | - Avaya Small and Medium Enterprise (SME) portfolio concepts
|
| Topic 3: System Installation and Configuration | - Network and connectivity configuration
|
| Topic 4: System Features and Services | - Unified communications services
|
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
The customer wants calls into their system to be routed to a specific user if the telephone number of the caller is in the customer's records.
Which voicemail action type is needed to configure this?
- A. Database Action
- B. Configuration Action
- C. Miscellaneous Action
- D. Condition Action
Correct Answer: A 🗳️
An IP 406v2 has been upgraded to the latest release (6.0+). The customer wants to test a 9600 series telephone, however the telephone powers-up but will not register to IP Office. What is causing the issue?
- A. The telephone firmware requires an upgrade.
- B. The telephone requires an IP 500 control unit.
- C. The telephone MAC address must registered in IP Office.
- D. The telephone must be changed from SIP to H.323.
Correct Answer: B 🗳️
A customer has an IP500 and wants to install 28 IP hard telephones and 20 Digital telephones at the main site. A single PRI circuit is used for incoming and outgoing calls. A dedicated VoiceMail Pro server will be used for incoming call flows and user voicemail. Incoming calls are being dropped when hitting the auto attendant in VoiceMail Pro. You have gathered the latest configuration, data/time of failure, and incoming caller information. What other information should you gather to troubleshoot this issue?
- A. system status snapshot and Debug view set to level 9 high trace and Voicemail call flow database
- B. system status snapshot and Debug view set to level 5 Information trace and Voicemial call flow darabase
- C. system monitor trace with ISDN data and Debug view set to level 5 Information trace and Voicemial call flow darabase
- D. system monitor trace with ISDN data and Debug view set to level 9 high trace and Voicemail call flow database
Correct Answer: D 🗳️
Which line must be added to the 46vpnsetting.txt file to inform 4600 Series VPN remote telephones to use IP Office licensing?
- A. SET LIC 1
- B. SET PHNIC 011
- C. SET SMBLIC 1
- D. SET AUTH 0
Correct Answer: C 🗳️
Which Windows command is used to determine which ports the server is currently using?
- A. netstat -an
- B. ipconfig /displaydns
- C. portqry
- D. show ports
- E. netsh interface dump
Correct Answer: A 🗳️
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