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Avaya APSS Unified Communications Online Test Sample Questions:

1. Avaya Aura Register Presence Services is a significant component of the Avaya Aura architecture. Your client contact, Barbara, wants to know why she would want that component since they already get presence information through their IM (Instant Messaging) application. Which of the following is a function of Avaya Aura Register Presence Services that you would discuss with Barbara?

A) Provides presence information only to and from Avaya applications and would not impact or affect their IM based presence information. It provides another source for presence information
B) Provides a scalable, high-performance presence aggregation service that collects and disseminates rich presence information between Avaya and other third-party end points.
C) Provides presence information from any application to all Avaya Flare* Experience users. It is required for the Avaya Flare* Experience
D) Will only acquire presence data from their IM application and share it among Avaya applications

2. You are talking to Claudine, a CFO (chief financial officer). Claudine's business challenges are to manage the business in this economy, work with limited resources, and tightly control expenses. Which two of the Avaya capabilities will help with these business challenges? (Choose two.)

A) Realize cost savings through centralized management, SIP trunkingand tail-end hop off.
B) Integrate legacy systems to take advantage of the current investment.
C) Enable first call resolution to improve customer service.
D) Add new communication features by replacing legacy systems.

3. Essential or Preferred Support Advantage co-delivery offers are available for which of these IP Office in a branch deployments?

A) Centralized deployment
B) Distributed deployment
C) Standalone deployment
D) Mixed deployment

4. Although all messaging applications should be sold as part of an overall UC solution, which two messaging products, in the Avaya messaging portfolio, can be a part of the application layer of the Avaya Aura@ architecture? (Choose two.)

A) HMS 400
B) Communication Manager Messaging
C) Modular Messaging
D) Avaya Aura8 Messaging
E) CallPilot@

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