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SHRM SHRM-SCP Exam Syllabus Topics:

SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:

1. What conflict resolution technique aims to find a solution that both parties view as a success?

A) Collaborate
B) Compromise
C) Integrate
D) Accommodate

2. In assessing human resources (HR) techn010U programs, what is an example of a "best of breed" concept?

A) Selecting an all-in-one, integrated solution with HR, payroll, performance management, and learning management capabilities.
B) Performing a needs analysis internally to determine the optimal system to streamline current processes
C) Selecting an HR/payroll system and a separate third-party learning management system (LMS) with better features
D) Selecting an HR/payroll system that requires the least amount of customization to ensure a fast implementation and simpler future upgrades.

3. What is an important part of administering an employee survey to avoid employees becoming disappointed and disengaged?

A) Conducting surveys at regular intervals, for example, annually
B) Using online surveys for higher response rates
C) Asking primarily open-ended questions in the survey
D) Communicating the results to the employees

4. What tool can you use to make sure all of the firm's risk management strategies and processes are compliant with local laws?

A) Attestation
B) Audit
C) Risk analysis
D) Security report

5. The assistant manager has four trainees directly reporting to him. His trainees attend quarterly training seminars at the corporate of the and are asked to prepare for the next one by setting a prof essional goal. The assistant manager meets with each of them before the training to review the goals that they set. Which of the employees should the assistant manager encourage to change their goal?

A) Employee D: My goal is to double the store,s prof itability over the next six months.
B) Employee A: My goal is to successfully complete the training program by September.
C) Employee B: My goal is to increase my add-on sales by 10% over the next three months,
D) Employee C: My goal is to submit three employee referrals to talent acquisition before theend of the year.

Solutions: