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IIC C130 Exam Syllabus Topics:

IIC Essential Skills for the Insurance Broker and Agent Sample Questions:

1. Marsha, a broker, receives a call from a frustrated client regarding their increasing premium. How should she explain the increase to the client?

A) Premiums are determined by statistical predictions of past losses and they increase during a hard market.
B) Premiums are determined by statistical predictions of future losses and they increase during a soft market.
C) Premiums are determined by statistical predictions of past losses and they increase during a soft market.
D) Premiums are determined by statistical predictions of future losses and they increase during a hard market.

2. a) Describe the characteristics and exposures of a seasonal dwelling.
b) Describe the characteristics of a mobile home.

3. Regarding the duty of disclosure, what is required to comply with the principle of utmost good faith?

A) Full disclosure of material information is required of the applicant.
B) The broker or agent determines whether the information is material to the risk and discloses information accordingly, on behalf of the insured.
C) The applicant has a duty to disclose all relevant and irrelevant facts.
D) The intermediary is required to withhold disclosure of pertinent information if the client asks the broker to do so.

4. Priya, a broker, receives a call from a prospective client, Umberto. Priya handles Umberto's inquiry and at the end of the call asks how he heard about her brokerage. He states that his manager at work has their home and auto coverage placed with Priya's brokerage. Which prospecting method would Priya check off on her questionnaire?

A) Cold calling
B) Marketing
C) Upselling
D) Cross-selling

5. Katherine is employed as an adjuster and has been assigned a large liability claim. The insured had two recent claims and Katherine suspects this claim might be staged. She sends the insured a non-waiver agreement allowing her to investigate the loss without accepting liability. If the insured refuses to sign the agreement, what would Katherine send next?

A) Acceptance confirmation
B) Reservation of rights letter
C) Forfeiture agreement
D) Liability admittance notice

Solutions: