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CompTIA 220-1201 Exam Syllabus Topics:

CompTIA A+ Certification Exam: Core 1 Sample Questions:

1. A user is having issues when charging a device with a Lightning cable. The cable is not recognized when it is plugged into the device. This issue is usually resolved by flipping the cable over. This issue does not occur with other devices of the same type. Which of the following would most likely cause the issue?

A) The device needs to be restarted.
B) The cable is failing and needs to be replaced
C) The battery may be swelling and needs inspection.
D) The charging port is dirty or damaged

2. A technician replaced a failed PSU on a high-end workstation PC. Now, the PC fails to POST and does not stay turned on for more than five seconds. Which of the following power connections was most likely forgotten during installation?

A) 120V
B) 5V
C) 220V
D) 12V

3. A user goes to their office and forgets their laptop charger. After borrowing a charger, the user notices that the battery is charging slowly. Which of the following steps should a technician take first to charge the battery normally?

A) Adjust laptop battery performance.
B) Replace the laptop battery.
C) Try a different charging port.
D) Use a different power supply.

4. A user reports that a laptop runs very slowly when documents are opened and saved. The user got the laptop within the past year. A technician finds the following specifications for the laptop:
Intel Core i5-1235U
Windows 11 Home
Intel Iris Xe Graphics
1TB 7200RPM
16GB: 2 x 8GB DDR4 2666
The technician thinks a minor upgrade should solve the slow performance issue. Which of the following components should the technician install?

A) 2.5 SATA SSD
B) 64GB RAM
C) Gaming GPU
D) i7 CPU

5. A help desk technician investigates a laser printer issue. Smudges are appearing on the printed pages, but they are not present on the document that was sent to the printer. Which of the following should the technician do first to diagnose the issue?

A) Inspect the printer drum.
B) Use a different kind of printing paper.
C) Update the printer firmware.
D) Replace the toner.

Solutions: